:root {
  --bg: #f8fafc;
  --surface: #ffffff;
  --ink: #0f172a;
  --muted: #64748b;
  --line: #e2e8f0;
  --accent: #2563eb;
  --accent-soft: #eff6ff;
  --danger: #ef4444;
  --ok: #10b981;
  --warn: #f59e0b;
  --shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05), 0 2px 4px -2px rgba(0, 0, 0, 0.05);
  --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.08), 0 4px 6px -4px rgba(0, 0, 0, 0.05);
  --shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 8px 10px -6px rgba(0, 0, 0, 0.1);
  --radius: 12px;
  --font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  --side: #0f172a;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font);
  color: var(--ink);
  background: var(--bg);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }

.muted { color: var(--muted); font-size: 0.9rem; }
.alert { padding: 0.9rem 1.1rem; border-radius: 10px; margin: 0.75rem 0; font-size: 0.95rem; line-height: 1.5; }
.alert-error { background: #fef2f2; color: #991b1b; border: 1px solid #fecdd3; }
.alert-ok { background: #f0fdf4; color: #065f46; border: 1px solid #a7f3d0; }
.alert-warn { background: #fffbeb; color: #92400e; border: 1px solid #fde68a; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 0.4rem;
  border: 1px solid transparent; border-radius: 8px; padding: 0.55rem 1.1rem;
  font: inherit; font-weight: 600; cursor: pointer; text-decoration: none;
  transition: all .15s ease;
  font-size: 0.95rem;
}
.btn:active { transform: scale(0.98); }
.btn-primary {
  background: var(--accent);
  color: #fff;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}
.btn-primary:hover { background: #1d4ed8; }
.btn-ghost { background: var(--surface); border-color: var(--line); color: var(--ink); box-shadow: 0 1px 2px rgba(0, 0, 0, 0.02); }
.btn-ghost:hover { border-color: #cbd5e1; background: #f8fafc; }
.btn-danger { background: var(--danger); color: #fff; }
.btn-danger:hover { background: #dc2626; }
.btn-sm { padding: 0.35rem 0.75rem; font-size: 0.85rem; border-radius: 6px; }
.btn:disabled { opacity: .55; cursor: not-allowed; transform: none; }

.form { display: grid; gap: 1rem; align-items: start; }
.form label { display: grid; gap: 0.35rem; font-weight: 500; font-size: 0.9rem; color: #334155; }
.form input, .form select, .form textarea {
  font: inherit; padding: 0.65rem 0.85rem; border: 1px solid var(--line);
  border-radius: 8px; background: #fff; color: var(--ink);
  transition: border-color .15s, box-shadow .15s; font-size: 0.95rem; width: 100%;
}
.form input:focus, .form select:focus, .form textarea:focus {
  outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.18);
}
.form textarea { min-height: 90px; resize: vertical; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; align-items: end; }
@media (max-width: 720px) { .form-row { grid-template-columns: 1fr; } }
.form-actions-inline {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  align-items: center;
  margin-top: 0.75rem;
}

/* --- Единый стиль полей во всей админке --- */
.admin-shell label:not(.file-pick):not(.connection-mode-card):not(.builder-toggle):not(.day-chip):not(.checkbox-inline):not(.lead-status-field),
.install-card label,
.login-card label {
  display: grid;
  gap: 0.35rem;
  font-weight: 500;
  font-size: 0.9rem;
  color: #334155;
}
.admin-shell input[type="text"],
.admin-shell input[type="password"],
.admin-shell input[type="email"],
.admin-shell input[type="number"],
.admin-shell input[type="time"],
.admin-shell input[type="url"],
.admin-shell input[type="search"],
.admin-shell input[type="tel"],
.admin-shell input:not([type]),
.admin-shell textarea,
.admin-shell select,
.install-card input[type="text"],
.install-card input[type="password"],
.install-card input[type="email"],
.install-card input[type="number"],
.install-card textarea,
.install-card select,
.login-card input[type="text"],
.login-card input[type="password"] {
  font: inherit;
  padding: 0.65rem 0.85rem;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  color: var(--ink);
  transition: border-color .15s, box-shadow .15s;
  font-size: 0.95rem;
  width: 100%;
  max-width: 100%;
}
.admin-shell textarea,
.install-card textarea { min-height: 90px; resize: vertical; }
.admin-shell input[type="text"]:focus,
.admin-shell input[type="password"]:focus,
.admin-shell input[type="email"]:focus,
.admin-shell input[type="number"]:focus,
.admin-shell input[type="time"]:focus,
.admin-shell input[type="url"]:focus,
.admin-shell input[type="search"]:focus,
.admin-shell input[type="tel"]:focus,
.admin-shell input:not([type]):focus,
.admin-shell textarea:focus,
.admin-shell select:focus,
.install-card input:focus,
.install-card textarea:focus,
.install-card select:focus,
.login-card input:focus {
  outline: none;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(15, 118, 110, 0.15);
}
.field-label {
  font-size: 0.82rem;
  font-weight: 600;
  color: #475569;
  margin-bottom: 0.35rem;
}
.field-hint {
  display: block;
  margin-top: 0.25rem;
  font-size: 0.78rem;
  font-weight: 400;
  color: var(--muted);
  line-height: 1.4;
}

.profile-layout {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 1rem;
  align-items: stretch;
}
.profile-layout > .card + .card { margin-top: 0; }
@media (max-width: 900px) {
  .profile-layout { grid-template-columns: 1fr; }
}
.profile-card {
  padding: 1.15rem 1.25rem;
  margin: 0;
  display: flex;
  flex-direction: column;
  box-sizing: border-box;
}
.profile-head {
  display: flex;
  gap: 1rem;
  align-items: center;
  margin: 0 0 1rem;
  padding-bottom: 1rem;
  border-bottom: 1px solid var(--line);
}
.profile-name { margin: 0 0 0.25rem; font-size: 1.15rem; }
.profile-avatar {
  width: 72px;
  height: 72px;
  border-radius: 50%;
  object-fit: cover;
  border: 2px solid var(--line);
  box-shadow: var(--shadow);
  flex-shrink: 0;
}
.profile-avatar-empty {
  display: grid;
  place-items: center;
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 1.5rem;
}
.profile-section {
  margin-top: 0;
  flex: 1;
  display: flex;
  flex-direction: column;
}
.profile-card > h3,
.profile-section h3 {
  margin: 0 0 0.65rem;
  font-size: 1rem;
  display: flex;
  align-items: center;
  gap: 0.4rem;
}
.profile-card > .btn,
.profile-card > button,
.profile-section > .btn,
.profile-section > button {
  margin-top: auto;
  align-self: flex-start;
}
.schedule-block {
  display: grid;
  gap: 0.75rem;
  padding: 0.85rem;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f8fafc;
}
.schedule-days {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}
.day-chip {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 0;
  cursor: pointer;
  user-select: none;
}
.day-chip input {
  position: absolute;
  opacity: 0;
  width: 0;
  height: 0;
  pointer-events: none;
}
.day-chip span {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 2.4rem;
  padding: 0.45rem 0.65rem;
  border-radius: 999px;
  border: 1px solid var(--line);
  background: #fff;
  font-size: 0.82rem;
  font-weight: 600;
  color: #475569;
  transition: all .15s;
}
.day-chip input:checked + span {
  background: var(--accent-soft);
  border-color: #5eead4;
  color: var(--accent);
  box-shadow: 0 1px 3px rgba(15,118,110,0.12);
}
.day-chip:hover span { border-color: #cbd5e1; }
.schedule-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin-top: 0.45rem;
  padding: 0.35rem 0.65rem;
  border-radius: 999px;
  background: #ecfdf5;
  border: 1px solid #a7f3d0;
  color: #065f46;
  font-size: 0.82rem;
  font-weight: 600;
  line-height: 1.35;
}
.schedule-badge-table {
  margin-top: 0;
  max-width: 220px;
  white-space: normal;
}

/* --- Кастомные чекбоксы и радио --- */
.admin-shell input[type="checkbox"],
.admin-shell input[type="radio"],
.install-card input[type="checkbox"],
.login-card input[type="checkbox"] {
  appearance: none;
  -webkit-appearance: none;
  width: 1.15rem;
  height: 1.15rem;
  margin: 0;
  padding: 0;
  border: 2px solid #cbd5e1;
  background: #fff;
  cursor: pointer;
  flex-shrink: 0;
  transition: background .15s, border-color .15s, box-shadow .15s;
}
.admin-shell input[type="checkbox"],
.install-card input[type="checkbox"],
.login-card input[type="checkbox"] {
  border-radius: 6px;
}
.admin-shell input[type="radio"] {
  border-radius: 50%;
}
.admin-shell input[type="checkbox"]:checked,
.install-card input[type="checkbox"]:checked,
.login-card input[type="checkbox"]:checked {
  background: var(--accent);
  border-color: var(--accent);
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 12 10'%3E%3Cpath fill='none' stroke='%23fff' stroke-width='2' stroke-linecap='round' stroke-linejoin='round' d='M1 5l3 3 7-7'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: center;
  background-size: 0.7rem 0.55rem;
}
.admin-shell input[type="radio"]:checked {
  border-color: var(--accent);
  background: radial-gradient(circle at center, var(--accent) 0 35%, #fff 38% 100%);
}
.admin-shell input[type="checkbox"]:focus-visible,
.admin-shell input[type="radio"]:focus-visible,
.install-card input[type="checkbox"]:focus-visible,
.login-card input[type="checkbox"]:focus-visible {
  outline: none;
  box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.2);
}
.admin-shell input[type="checkbox"]:disabled,
.admin-shell input[type="radio"]:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.checkbox-inline,
.builder-toggle,
.admin-shell label:has(> input[type="checkbox"]:only-of-type),
.admin-shell label:has(> input[type="checkbox"]:first-child) {
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.55rem 0.85rem;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
  cursor: pointer;
  font-weight: 500;
  font-size: 0.88rem;
  color: #334155;
  transition: border-color .15s, background .15s, box-shadow .15s;
  user-select: none;
}
.checkbox-inline:hover,
.builder-toggle:hover,
.admin-shell label:has(> input[type="checkbox"]:only-of-type):hover {
  border-color: #cbd5e1;
  background: #f8fafc;
}
.checkbox-inline:has(input:checked),
.builder-toggle:has(input:checked),
.admin-shell label:has(> input[type="checkbox"]:checked) {
  border-color: color-mix(in srgb, var(--accent) 45%, #99f6e4);
  background: var(--accent-soft);
  box-shadow: 0 0 0 1px rgba(15, 118, 110, 0.08);
}
.checkbox-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: 0.65rem;
}
.checkbox-row .checkbox-inline { margin: 0; grid-auto-flow: unset; }

/* --- Кастомные select --- */
.admin-shell select,
.form select {
  appearance: none;
  -webkit-appearance: none;
  padding-right: 2.35rem;
  background-color: #fff;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2364748b' d='M2 4l4 4 4-4'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.75rem center;
  cursor: pointer;
}
.admin-shell select:hover,
.form select:hover {
  border-color: #cbd5e1;
}
.sound-select,
.builder-item-grid select,
.builder-item-form select {
  min-height: 42px;
  border-radius: 10px;
  font-weight: 500;
}

/* --- Кастомные color picker --- */
.form-color-row {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.65rem;
}
.form-color-row label,
.color-field,
.admin-shell label:has(> input[type="color"]) {
  display: grid;
  gap: 0.4rem;
  font-size: 0.78rem;
  font-weight: 600;
  color: #475569;
  padding: 0.55rem;
  border: 1px solid var(--line);
  border-radius: 14px;
  background: linear-gradient(180deg, #fff 0%, #f8fafc 100%);
  transition: border-color .15s, box-shadow .15s;
}
.form-color-row label:focus-within,
.color-field:focus-within,
.admin-shell label:has(> input[type="color"]):focus-within {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(15, 118, 110, 0.12);
}
.form-color-row input[type="color"],
.color-field input[type="color"],
.admin-shell label:has(> input[type="color"]) input[type="color"] {
  appearance: none;
  -webkit-appearance: none;
  width: 100%;
  height: 52px;
  padding: 4px;
  border: 1px solid rgba(15, 23, 42, 0.08);
  border-radius: 10px;
  background: #fff;
  cursor: pointer;
  box-shadow: inset 0 1px 2px rgba(15, 23, 42, 0.04);
}
.form-color-row input[type="color"]::-webkit-color-swatch-wrapper,
.color-field input[type="color"]::-webkit-color-swatch-wrapper,
.admin-shell label:has(> input[type="color"]) input[type="color"]::-webkit-color-swatch-wrapper {
  padding: 0;
  border-radius: 8px;
}
.form-color-row input[type="color"]::-webkit-color-swatch,
.color-field input[type="color"]::-webkit-color-swatch,
.admin-shell label:has(> input[type="color"]) input[type="color"]::-webkit-color-swatch {
  border: none;
  border-radius: 8px;
}
.form-color-row input[type="color"]::-moz-color-swatch,
.color-field input[type="color"]::-moz-color-swatch,
.admin-shell label:has(> input[type="color"]) input[type="color"]::-moz-color-swatch {
  border: none;
  border-radius: 8px;
}

.install-body {
  display: grid; place-items: center; padding: 2rem;
  background: linear-gradient(145deg, #eff6ff 0%, #dbeafe 45%, #f8fafc 100%);
  min-height: 100vh;
}
.install-wrap { width: min(560px, 100%); }
.install-card {
  background: var(--surface); border: 1px solid rgba(37, 99, 235, 0.12);
  border-radius: 20px; padding: 2.25rem;
  box-shadow: 0 25px 50px -12px rgba(37, 99, 235, 0.15);
}
.install-card h1 { margin: 0 0 0.5rem; font-size: 1.75rem; font-weight: 700; letter-spacing: -0.02em; color: var(--ink); }
.install-card .btn-primary,
.install-card a.btn-primary {
  background: #2563eb;
  border-color: #2563eb;
  color: #fff;
  box-shadow: 0 4px 14px rgba(37, 99, 235, 0.35);
}
.install-card .btn-primary:hover,
.install-card a.btn-primary:hover { background: #1d4ed8; border-color: #1d4ed8; color: #fff; }
.install-card form > .btn-primary,
.install-card form > button.btn-primary { justify-self: stretch; width: 100%; margin-top: 0.5rem; }
.check-list { list-style: none; padding: 0; margin: 1.5rem 0; }
.check-list li { display: flex; justify-content: space-between; gap: 1rem; padding: 0.75rem 0; border-bottom: 1px solid var(--line); font-size: 0.95rem; }
.check-list .ok strong { color: var(--ok); }
.check-list .bad strong { color: var(--danger); }

.login-page { min-height: 100vh; display: grid; place-items: center; padding: 1.5rem; }
.login-body {
  background: linear-gradient(145deg, #eff6ff 0%, #dbeafe 45%, #f8fafc 100%);
  min-height: 100vh;
}
.login-card {
  width: min(420px, 100%); background: var(--surface); border: 1px solid rgba(37, 99, 235, 0.12);
  border-radius: 20px; padding: 2.5rem 2.25rem; box-shadow: 0 25px 50px -12px rgba(37, 99, 235, 0.15);
}
.login-card h1 {
  margin: 0 0 0.35rem; font-weight: 700; letter-spacing: -0.02em; font-size: 1.55rem;
  display: flex; align-items: center; gap: 0.5rem; color: var(--ink);
}
.login-card h1 .fa-comments { color: var(--accent); }
.login-card .btn-primary {
  width: 100%; margin-top: 0.25rem; padding: 0.75rem 1rem;
  background: #2563eb; border-color: #2563eb; color: #fff;
  box-shadow: 0 4px 14px rgba(37, 99, 235, 0.35);
}
.login-card .btn-primary:hover { background: #1d4ed8; border-color: #1d4ed8; }
.login-lang {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.35rem;
  margin: 1rem 0 1.15rem;
  padding: 0.3rem;
  border-radius: 12px;
  background: #eff6ff;
  border: 1px solid #bfdbfe;
}
.login-lang-option {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 0.55rem 0.75rem;
  border-radius: 9px;
  font-size: 0.9rem;
  font-weight: 600;
  color: #475569;
  text-decoration: none;
  transition: background .15s, color .15s, box-shadow .15s;
}
.login-lang-option:hover { color: #1e40af; background: rgba(255, 255, 255, 0.7); }
.login-lang-option.active {
  background: #fff;
  color: #2563eb;
  box-shadow: 0 1px 3px rgba(37, 99, 235, 0.2);
}

.admin-shell { display: grid; grid-template-columns: 280px 1fr; min-height: 100vh; align-items: start; }
.sidebar {
  background: var(--side);
  color: #f8fafc; padding: 1.5rem 1rem; display: flex; flex-direction: column; gap: 1rem;
  position: sticky; top: 0; align-self: start;
  height: 100vh; max-height: 100vh; overflow: hidden;
  box-sizing: border-box;
}
.sidebar .logo {
  font-size: 1.25rem; padding: 0 0.75rem; font-weight: 600; letter-spacing: -0.01em;
  flex-shrink: 0;
}
.sidebar-nav {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-height: 0;
  gap: 0;
  align-content: flex-start;
  overflow-y: auto;
  overflow-x: hidden;
  -webkit-overflow-scrolling: touch;
  scrollbar-width: thin;
  scrollbar-color: rgba(255,255,255,0.2) transparent;
}
.sidebar-nav::-webkit-scrollbar { width: 6px; }
.sidebar-nav::-webkit-scrollbar-thumb {
  background: rgba(255,255,255,0.18);
  border-radius: 999px;
}
.nav-main { display: grid; gap: 0.25rem; align-content: start; flex-shrink: 0; }
.nav-bottom {
  margin-top: auto;
  padding-top: 0.75rem;
  border-top: 1px solid rgba(255,255,255,0.08);
  display: grid;
  gap: 0.25rem;
  flex-shrink: 0;
}
.nav-groups {
  display: grid;
  gap: 0.2rem;
  margin-top: 0.5rem;
  padding-top: 0.5rem;
  border-top: 1px solid rgba(255,255,255,0.08);
  flex-shrink: 0;
}
.nav-group-static .nav-group-title-static {
  padding: 0.5rem 0.75rem 0.25rem;
  font-size: 0.7rem;
  font-weight: 700;
  color: #64748b;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  line-height: 1.35;
  user-select: none;
}
.mobile-drawer-groups .nav-group-static .nav-group-title-static { color: #64748b; }
.nav-group-static .nav-group-items { display: grid; gap: 0.15rem; padding: 0 0 0.35rem; }
.nav-group-static .nav-group-items .nav-link {
  padding-left: 0.85rem;
  font-size: 0.9rem;
}
.nav-group {
  border-radius: 8px;
}
.nav-group-title {
  list-style: none;
  cursor: pointer;
  padding: 0.45rem 0.75rem;
  font-size: 0.78rem;
  font-weight: 600;
  color: #64748b;
  user-select: none;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.35rem;
  line-height: 1.35;
}
.nav-group-title::-webkit-details-marker { display: none; }
.nav-group-title::marker { content: ''; font-size: 0; }
.nav-group-label {
  flex: 1;
  min-width: 0;
  white-space: normal;
}
.nav-group-title::after {
  content: '▾';
  flex-shrink: 0;
  font-size: 0.72rem;
  opacity: 0.55;
  transform: rotate(-90deg);
  transition: transform .15s ease;
}
.nav-group[open] .nav-group-title::after { transform: rotate(0deg); }
.nav-group[open] .nav-group-title { color: #cbd5e1; }
.nav-group-items { display: grid; gap: 0.15rem; padding: 0 0 0.35rem; }
.nav-group-items .nav-link {
  padding-left: 0.85rem;
  font-size: 0.9rem;
}
.mobile-drawer-groups .nav-group-title { color: #64748b; }
.mobile-drawer-groups .nav-group[open] .nav-group-title { color: #334155; }
.mobile-drawer-groups.nav-groups,
.mobile-drawer-nav .nav-groups {
  margin-top: 0.5rem;
  padding-top: 0.5rem;
  border-top: 1px solid rgba(255,255,255,0.08);
}
.sidebar a,
.sidebar .nav-link,
.mobile-drawer-nav .nav-link {
  color: #94a3b8; padding: 0.65rem 0.75rem; border-radius: 8px; text-decoration: none;
  font-weight: 500; font-size: 0.95rem; transition: background .15s, color .15s;
  display: flex; align-items: flex-start; gap: 0.55rem;
  line-height: 1.35;
}
.sidebar .nav-link .nav-label,
.mobile-drawer-nav .nav-link .nav-label {
  flex: 1;
  min-width: 0;
  white-space: normal;
  word-break: normal;
  overflow-wrap: break-word;
}
.sidebar a:hover, .sidebar a.active,
.sidebar .nav-link:hover, .sidebar .nav-link.active,
.mobile-drawer-nav .nav-link:hover, .mobile-drawer-nav .nav-link.active {
  background: rgba(255, 255, 255, 0.1); color: #fff;
}
.sidebar .side-foot {
  margin-top: 0;
  padding: 0.75rem;
  font-size: 0.85rem;
  color: #64748b;
  line-height: 1.5;
  flex-shrink: 0;
}
.main { padding: 2rem 2.5rem; }
.topbar { display: flex; justify-content: space-between; align-items: center; gap: 1rem; margin-bottom: 1.5rem; }
.topbar h1 { margin: 0; font-size: 1.5rem; font-weight: 700; letter-spacing: -0.02em; }
.topbar h1 i { margin-right: 0.4rem; color: var(--accent); opacity: .9; }
.badge {
  display: inline-flex; align-items: center; padding: 0.25rem 0.65rem; border-radius: 999px;
  font-size: 0.75rem; font-weight: 600; background: #e2e8f0; color: #334155;
}
.badge-warn { background: #fef3c7; color: #92400e; }
.badge-ok { background: #d1fae5; color: #065f46; }

.card {
  background: var(--surface); border: 1px solid var(--line); border-radius: var(--radius);
  padding: 1.5rem; box-shadow: var(--shadow);
}
.card + .card { margin-top: 1.25rem; }
.card h2 { margin: 0 0 1rem; font-size: 1.1rem; font-weight: 600; letter-spacing: -0.01em; color: var(--ink); }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 1.25rem; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1.25rem; }
.mobile-topbar,
.mobile-nav-backdrop,
.mobile-nav-drawer { display: none; }

@media (max-width: 980px) {
  .admin-shell { grid-template-columns: 1fr; min-height: calc(100vh - 52px); align-items: stretch; }
  .sidebar { display: none !important; }
  .main { padding: 0.75rem; padding-bottom: calc(0.75rem + env(safe-area-inset-bottom, 0px)); }
  .topbar { margin-bottom: 0.75rem; }
  .topbar h1 { font-size: 1.15rem; }
  .grid-2, .grid-3 { grid-template-columns: 1fr; }

  .mobile-topbar {
    display: flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.45rem 0.65rem;
    padding-top: calc(0.45rem + env(safe-area-inset-top, 0px));
    background: var(--side);
    color: #f8fafc;
    position: sticky;
    top: 0;
    z-index: 120;
    box-shadow: 0 2px 12px rgba(15,23,42,0.18);
  }
  .mobile-quick-nav {
    display: flex;
    gap: 0.25rem;
    flex-shrink: 0;
    margin-left: auto;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none;
  }
  .mobile-quick-nav::-webkit-scrollbar { display: none; }
  .mobile-quick-link {
    display: inline-flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 0.12rem;
    min-width: 56px;
    height: auto;
    width: auto;
    padding: 0.2rem 0.3rem;
    border-radius: 10px;
    color: #94a3b8;
    text-decoration: none;
    font-size: 0.68rem;
    font-weight: 600;
    line-height: 1.15;
    white-space: nowrap;
  }
  .mobile-quick-link span { display: block; max-width: 4.5rem; overflow: hidden; text-overflow: ellipsis; }
  .mobile-quick-link i { font-size: 1rem; line-height: 1; }
  .mobile-quick-link.active,
  .mobile-quick-link:hover { background: rgba(255,255,255,0.12); color: #fff; }
  .mobile-topbar-brand { display: none; }
  .mobile-nav-toggle,
  .mobile-drawer-close {
    border: none;
    background: rgba(255,255,255,0.1);
    color: #fff;
    width: 40px;
    height: 40px;
    border-radius: 10px;
    cursor: pointer;
    flex-shrink: 0;
    margin-left: 0;
  }

  .mobile-nav-backdrop {
    display: block;
    position: fixed;
    inset: 0;
    background: rgba(15,23,42,0.45);
    z-index: 130;
  }
  .mobile-nav-backdrop[hidden] { display: none !important; }
  .mobile-nav-drawer {
    display: flex;
    flex-direction: column;
    position: fixed;
    top: 0;
    right: 0;
    left: auto;
    bottom: 0;
    width: min(300px, 88vw);
    background: var(--side);
    color: #f8fafc;
    z-index: 140;
    transform: translateX(105%);
    transition: transform .22s ease;
    box-shadow: -8px 0 32px rgba(15,23,42,0.25);
  }
  .mobile-nav-drawer.open { transform: translateX(0); }
  .mobile-drawer-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
    padding: 0.85rem 0.85rem 0.65rem;
    padding-top: calc(0.85rem + env(safe-area-inset-top, 0px));
    border-bottom: 1px solid rgba(255,255,255,0.08);
  }
  .mobile-drawer-nav {
    flex: 1;
    overflow: auto;
    padding: 0.65rem;
    display: grid;
    gap: 0.15rem;
    align-content: start;
  }
  .mobile-drawer-bottom {
    margin-top: 0.5rem;
    padding-top: 0.65rem;
    border-top: 1px solid rgba(255,255,255,0.08);
  }
  .mobile-drawer-foot {
    padding: 0.75rem 0.85rem calc(0.85rem + env(safe-area-inset-bottom, 0px));
    border-top: 1px solid rgba(255,255,255,0.08);
    font-size: 0.85rem;
    color: #64748b;
    line-height: 1.5;
  }
  .mobile-drawer-foot a { color: #94a3b8; text-decoration: none; }
  body.mobile-nav-open { overflow: hidden; }

  .main-inbox { padding: 0.5rem; min-height: calc(100vh - 52px); }
  .main-inbox .inbox-topbar { margin-bottom: 0.45rem; padding: 0; }
  .main-inbox .inbox {
    grid-template-columns: 1fr;
    gap: 0.5rem;
    min-height: calc(100vh - 110px);
  }
  .main-inbox .conv-list-panel {
    max-height: none;
    min-height: 0;
  }
  .main-inbox.inbox-has-chat .conv-list-panel { display: none; }
  body.inbox-chat-open {
    overflow: hidden;
    overscroll-behavior: none;
    background: var(--chat-header-bg, #2563eb);
  }
  body.inbox-chat-open .mobile-topbar {
    box-shadow: none;
    border-bottom: none;
  }
  body.inbox-chat-open .admin-shell {
    min-height: 0;
    height: auto;
    background: var(--chat-header-bg, #2563eb);
  }
  .main.main-inbox.inbox-has-chat {
    padding: 0 !important;
    margin: 0 !important;
    min-height: calc(100dvh - var(--mobile-topbar-h, 52px));
    height: calc(100dvh - var(--mobile-topbar-h, 52px));
    max-height: calc(100dvh - var(--mobile-topbar-h, 52px));
    max-width: 100vw;
    overflow: hidden;
    background: var(--chat-header-bg, #2563eb);
  }
  .main-inbox.inbox-has-chat .inbox-topbar { display: none !important; margin: 0 !important; padding: 0 !important; height: 0 !important; overflow: hidden; }
  .main-inbox.inbox-has-chat .inbox {
    gap: 0 !important;
    margin: 0 !important;
    padding: 0 !important;
    min-height: 100%;
    height: 100%;
  }
  .main-inbox.inbox-has-chat .chat-pane-panel,
  .main-inbox.inbox-has-chat .card.chat-pane-panel,
  .main-inbox.inbox-has-chat .card + .card.chat-pane-panel {
    min-height: 100%;
    max-height: 100%;
    height: 100%;
    margin: 0 !important;
    margin-top: 0 !important;
    border-radius: 0 !important;
    border: none !important;
    border-left: none;
    border-right: none;
    padding: 0 !important;
    box-shadow: none !important;
    max-width: 100vw;
    overflow: hidden;
    background: var(--chat-header-bg, #2563eb);
  }
  .main-inbox.inbox-has-chat .chat-active-pane {
    margin: 0 !important;
    padding: 0 !important;
    background: transparent;
  }
  .main-inbox.inbox-has-chat .chat-header-rich {
    margin: 0 !important;
    padding: 0.35rem 0.5rem !important;
    border-radius: 0;
    border: none;
    box-shadow: none;
  }
  .main-inbox.inbox-has-chat .chat-messages-pane {
    background: var(--chat-pane-bg, #f8fafc);
  }
  .chat-back-mobile {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    border: none;
    background: rgba(255,255,255,0.15);
    color: #fff;
    border-radius: 8px;
    padding: 0.35rem 0.55rem;
    font: inherit;
    font-size: 0.82rem;
    font-weight: 600;
    cursor: pointer;
    margin: 0;
  }
  .card { padding: 1rem; border-radius: 12px; }
  .main-inbox.inbox-has-chat .card.chat-pane-panel {
    padding: 0 !important;
    border-radius: 0 !important;
    margin: 0 !important;
    box-shadow: none !important;
  }
  table.data { font-size: 0.88rem; }
  .form-row { grid-template-columns: 1fr !important; }
}

@media (min-width: 981px) {
  .chat-back-mobile { display: none !important; }
}

table.data { width: 100%; border-collapse: collapse; font-size: 0.95rem; }
table.data th, table.data td { text-align: left; padding: 0.85rem 0.5rem; border-bottom: 1px solid var(--line); vertical-align: top; }
table.data th { color: var(--muted); font-weight: 600; font-size: 0.75rem; text-transform: uppercase; letter-spacing: .05em; border-bottom-width: 2px; }
table.data tr:last-child td { border-bottom: none; }
table.data tr:hover td { background: #f8fafc; }

.visitors-table { table-layout: fixed; }
.visitors-table .col-page { width: 28%; max-width: 300px; }
.visitors-table .col-status { width: 90px; white-space: nowrap; }
.visitors-table .col-geo { width: 16%; max-width: 180px; }
.visitors-table .col-ref { width: 18%; max-width: 220px; }
.visitors-table .col-contacts { width: 14%; max-width: 160px; }
.visitors-table .col-actions { width: 120px; white-space: nowrap; text-align: right; }
.visitor-page-title {
  font-weight: 600;
  font-size: 0.88rem;
  color: var(--ink);
  margin-bottom: 0.2rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.visitor-page-link,
.visitor-ref-link {
  display: block;
  max-width: 100%;
  font-size: 0.82rem;
  line-height: 1.35;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--accent);
  text-decoration: none;
}
.visitor-page-link:hover,
.visitor-ref-link:hover { text-decoration: underline; }
.visitors-table td.col-page,
.visitors-table td.col-ref {
  overflow: hidden;
  max-width: 0;
}
.visitors-table-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }

@media (max-width: 768px) {
  .visitors-table thead { display: none; }
  .visitors-table,
  .visitors-table tbody,
  .visitors-table tr,
  .visitors-table td {
    display: block;
    width: 100%;
    max-width: none;
  }
  .visitors-table tbody tr {
    border: 1px solid var(--line);
    border-radius: 12px;
    margin-bottom: 0.65rem;
    padding: 0.65rem 0.75rem;
    background: #fff;
  }
  .visitors-table tbody td {
    border: none;
    padding: 0.35rem 0;
    overflow: hidden;
  }
  .visitors-table tbody td::before {
    content: attr(data-label);
    display: block;
    font-size: 0.68rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--muted);
    margin-bottom: 0.15rem;
  }
  .visitors-table tbody td.col-actions::before { display: none; }
  .visitors-table tbody td.col-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem;
    padding-top: 0.5rem;
  }
  .visitors-table .col-page,
  .visitors-table .col-ref {
    max-width: none;
  }
}

.inbox { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 0.75rem; min-height: calc(100vh - 140px); }
.main-inbox {
  padding: 0.75rem 1rem 1rem;
  display: flex;
  flex-direction: column;
  min-height: 0;
  height: calc(100vh - 52px);
  max-height: calc(100vh - 52px);
  overflow: hidden;
  box-sizing: border-box;
}
.main-inbox .inbox-topbar {
  flex-shrink: 0;
  margin-bottom: 0.65rem;
  padding: 0 0.15rem;
}
.main-inbox .inbox {
  flex: 1;
  min-height: 0;
  height: auto;
  grid-template-columns: 280px minmax(0, 1fr);
}
.main-inbox .chat-pane-panel {
  height: 100%;
  max-height: none;
  min-height: 0;
  display: flex;
  flex-direction: column;
  position: relative;
}
.main-inbox .chat-pane-panel > .chat-empty-state {
  position: absolute;
  inset: 0;
  z-index: 1;
}
.main-inbox .chat-pane-panel > .chat-active-pane {
  position: relative;
  z-index: 2;
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}
.main-inbox .chat-pane-panel > .empty,
.main-inbox .chat-pane-panel > .chat-active-pane {
  flex: 1;
  min-height: 0;
}
.main-inbox .conv-list-panel #convList {
  flex: 1;
  min-height: 0;
  overflow: auto;
}
.main-inbox .conv-list-panel {
  height: 100%;
  max-height: none;
  min-height: 0;
  display: flex;
  flex-direction: column;
}
.main-inbox .chat-pane {
  min-height: 0;
  height: 100%;
}
.main-inbox .chat-empty-state {
  flex: 1;
  min-height: 0;
}
.main-inbox .chat-active-pane {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-height: 0;
  height: 100%;
}
.main-inbox .chat-active-pane[hidden] {
  display: none !important;
}
#chatEmpty[hidden] {
  display: none !important;
}
.main-inbox .chat-compose-rich {
  width: 100%;
  max-width: 100%;
  padding: 0;
  margin-top: auto;
  border-top: 1px solid var(--line);
  box-shadow: 0 -8px 32px rgba(15,23,42,0.06);
  background: #fff;
  overflow: visible;
}
.main-inbox .chat-compose-rich .compose-bar-row {
  width: 100%;
  max-width: 100%;
  box-sizing: border-box;
  padding: 0;
  margin: 0;
  border-top: none;
}
.main-inbox .chat-compose-rich .compose-bar.compose-bar-row {
  padding: 0.4rem 0.4rem 0.4rem 0.25rem;
  padding-bottom: max(0.4rem, env(safe-area-inset-bottom));
  padding-left: max(0.25rem, env(safe-area-inset-left));
  padding-right: max(0.35rem, env(safe-area-inset-right));
}
.main-inbox .chat-compose-rich .compose-bar {
  display: flex;
  flex-direction: row;
  align-items: stretch;
  width: 100%;
  max-width: 100%;
  min-width: 0;
  gap: 0.35rem;
  padding: 0;
  margin: 0;
}
.main-inbox .chat-compose-rich .compose-tool-desktop {
  align-self: flex-end;
  height: 42px;
  width: 42px;
}
.main-inbox .chat-compose-rich .compose-send-btn {
  align-self: stretch;
  height: auto;
  min-height: 42px;
}
.main-inbox .chat-compose-rich .compose-bar-row textarea {
  flex: 1 1 0;
  min-width: 0;
  width: 0;
}
.main-inbox .chat-compose-rich .compose-bar-inner {
  width: 100%;
  max-width: none;
  border-radius: 14px;
}
.main-inbox .chat-compose-rich .compose-hint {
  padding: 0 1rem 0.55rem;
  margin: 0;
}
.main-inbox .chat-closed-banner {
  margin: 0 1rem 0.5rem;
}
.main-inbox .chat-header-rich,
.main-inbox .chat-tools-details,
.main-inbox .chat-compose-rich,
.main-inbox .page-history-details {
  flex-shrink: 0;
}
.main-inbox .chat-messages-pane {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  position: relative;
}
.main-inbox .chat-messages-pane .chat-messages,
.main-inbox .chat-messages-pane .chat-messages-rich {
  flex: 1;
  min-height: 0;
  max-height: none;
  overflow-y: auto;
}
.chat-typing-wrap {
  flex-shrink: 0;
  align-self: flex-start;
  width: auto;
  max-width: min(680px, 72%);
  margin: 0.35rem 0 0.15rem;
  padding: 0;
}
.chat-typing-box {
  padding: 0.45rem 0.7rem;
  font-size: 0.88rem;
  line-height: 1.4;
  color: #92400e;
  background: #fffbeb;
  border: 1px solid #fde68a;
  border-radius: 12px;
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 8px rgba(245, 158, 11, 0.12);
  word-break: break-word;
}
.chat-typing-label {
  display: block;
  font-size: 0.7rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #b45309;
  margin-bottom: 0.2rem;
}
.chat-typing-body {
  white-space: pre-wrap;
  word-break: break-word;
}
.chat-typing-dots {
  display: inline;
  margin-left: 0.05em;
  font-weight: 700;
  letter-spacing: 0.02em;
}
.chat-typing-box.is-typing .chat-typing-dots {
  opacity: 1;
}
.chat-typing-box.is-paused .chat-typing-dots {
  animation: typing-dots-blink 1.1s ease-in-out infinite;
}
@keyframes typing-dots-blink {
  0%, 40% { opacity: 1; }
  50%, 90% { opacity: 0; }
  100% { opacity: 1; }
}
.main-inbox .bubble {
  max-width: min(680px, 62%);
}
.compose-tools-row {
  display: none;
}
.mobile-tool-sheet {
  display: none;
}
@media (max-width: 900px) {
  .main-inbox .inbox { grid-template-columns: 1fr; }
  .main-inbox .bubble { max-width: 85%; }
  .chat-typing-wrap { max-width: 88%; }
}
@media (max-width: 900px) { .inbox { grid-template-columns: 1fr; } }
.inbox-topbar { margin-bottom: 1rem; }
.inbox-badges { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.badge-queue { background: linear-gradient(135deg, #fef3c7, #fde68a); color: #92400e; }
.conv-list-panel {
  overflow: auto; max-height: calc(100vh - 140px); padding: 0.75rem;
  background: linear-gradient(180deg, #fff 0%, #f8fafc 100%);
}
.conv-tabs { padding: 0 0.25rem; margin-bottom: 0.75rem; }
.conv-item {
  padding: 0.85rem 1rem; border: 1px solid transparent; cursor: pointer; border-radius: 12px;
  transition: all .15s; margin-bottom: 0.35rem; background: rgba(255,255,255,0.7);
}
.conv-item:hover { background: #fff; border-color: var(--line); box-shadow: 0 2px 8px rgba(15,23,42,0.06); }
.conv-item.conv-new {
  background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
  border-color: #93c5fd;
}
.conv-item.conv-new:hover { background: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 100%); }
.conv-item.conv-new.active { background: linear-gradient(135deg, #bfdbfe 0%, #93c5fd 100%); border-color: #2563eb; }
.conv-item.active {
  background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
  border-color: #60a5fa; box-shadow: 0 4px 12px rgba(37,99,235,0.12);
}
.conv-item .preview { margin-top: 0.35rem; font-size: 0.95rem; color: var(--ink); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv-item .preview-with-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
}
.conv-item .preview-text {
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.conv-item .preview-meta {
  flex-shrink: 0;
  font-size: 0.78rem;
  color: var(--muted);
}
.conv-item .preview-meta .oc-read-receipt.read { color: #2563eb; }

.conv-item .meta { display: flex; justify-content: space-between; gap: 0.5rem; font-size: 0.85rem; color: var(--muted); }

.conv-item.conv-sla-warn { border-color: #fbbf24; background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%); }
.conv-item.conv-sla-breach {
  border-color: #ef4444;
  background: linear-gradient(135deg, #fef2f2 0%, #fee2e2 100%);
  animation: sla-pulse 1.6s ease-in-out infinite;
}
@keyframes sla-pulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(239, 68, 68, 0.25); }
  50% { box-shadow: 0 0 0 6px rgba(239, 68, 68, 0); }
}
.sla-badge {
  display: inline-block; margin-left: 6px; padding: 1px 6px; border-radius: 999px;
  font-size: 10px; font-weight: 700; letter-spacing: .03em; vertical-align: middle;
}
.sla-badge.sla-warning { background: #fef3c7; color: #b45309; }
.sla-badge.sla-breached { background: #fee2e2; color: #b91c1c; }
.sla-meta { color: #b45309; font-weight: 600; }
.sla-meta.sla-breached-text { color: #b91c1c; }
.chat-header-rich .visitor-360-link { color: #fff; text-decoration: underline; text-underline-offset: 2px; }

.visitor-360 .v360-dl { display: grid; grid-template-columns: 120px 1fr; gap: .35rem .75rem; margin: 0; }
.visitor-360 .v360-dl dt { color: var(--muted); margin: 0; }
.visitor-360 .v360-dl dd { margin: 0; }
.tag-list { display: flex; flex-wrap: wrap; gap: .35rem; margin-bottom: .75rem; }
.tag-chip {
  display: inline-flex; align-items: center; gap: .25rem;
  padding: .2rem .55rem; border-radius: 999px; background: #ecfeff; border: 1px solid #99f6e4;
}
.tag-remove { border: 0; background: transparent; cursor: pointer; color: #64748b; }
.tag-add-row { display: flex; gap: .5rem; align-items: center; }
.tag-add-row input { flex: 1; }
.v360-list { list-style: none; padding: 0; margin: 0; }
.v360-list li { padding: .45rem 0; border-bottom: 1px solid var(--line); }
.v360-note { padding: .65rem 0; border-bottom: 1px solid var(--line); }
.v360-note-meta { font-size: .8rem; color: var(--muted); margin-bottom: .25rem; }
.reports-filter { display: flex; gap: 1rem; align-items: end; flex-wrap: wrap; }
.reports-filter label { display: flex; flex-direction: column; gap: .25rem; font-size: .85rem; }
.lang-switch { margin-bottom: .5rem; }
.lang-switch select { width: 100%; margin-top: .25rem; }

/* Режимы чата в админке */
.chat-view-toggle {
  display: inline-flex; border: 1px solid var(--line); border-radius: 8px; overflow: hidden; background: #fff;
}
.chat-view-toggle .view-toggle-btn {
  border: none; border-radius: 0; box-shadow: none; margin: 0;
  border-right: 1px solid var(--line);
}
.chat-view-toggle .view-toggle-btn:last-child { border-right: none; }
.chat-view-toggle .view-toggle-btn.active {
  background: var(--accent-soft); color: var(--accent);
}

.inbox .conv-list { display: block; }
.inbox.view-fullscreen .conv-list { display: none !important; }

.inbox.view-mini .chat-pane {
  max-width: 420px; margin: 0 auto; width: 100%;
  box-shadow: var(--shadow-xl); border: 1px solid var(--line);
  background: var(--surface); border-radius: 16px;
  height: calc(100vh - 140px); overflow: hidden; padding: 0;
}
.inbox.view-mini .chat-header { padding: 1rem 1.25rem; background: #fff; z-index: 10; position: relative; box-shadow: 0 1px 2px rgba(0,0,0,0.05); }
.inbox.view-mini .chat-messages { padding: 1.25rem; background: #f8fafc; max-height: calc(100vh - 320px); }
.inbox.view-mini .chat-compose { padding: 1rem 1.25rem; background: #fff; }

.inbox.view-fullscreen { grid-template-columns: 1fr; }
.inbox.view-fullscreen .conv-list { display: none; }
.inbox.view-fullscreen .chat-pane {
  min-height: calc(100vh - 140px);
  border-radius: var(--radius);
}
.inbox.view-fullscreen .chat-messages { max-height: calc(100vh - 300px); }

.chat-pane { display: flex; flex-direction: column; min-height: 520px; padding: 0; overflow: hidden; }
.chat-pane-panel {
  border: none;
  box-shadow: var(--shadow-lg);
  background: #fff;
  overflow: hidden;
}
.chat-header-rich {
  background: linear-gradient(135deg, var(--chat-header-bg, #2563eb) 0%, color-mix(in srgb, var(--chat-header-bg, #2563eb) 75%, #000) 100%);
  color: #fff;
  border-bottom: none;
  padding: 0.65rem 0.85rem;
  display: flex;
  flex-wrap: nowrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  flex-shrink: 0;
}
.chat-header-main { display: flex; gap: 0.65rem; align-items: center; min-width: 0; flex: 1 1 auto; }
.chat-header-summary { min-width: 0; flex: 1 1 auto; }
.chat-header-title-row {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  min-width: 0;
  flex-wrap: nowrap;
}
.chat-header-title-row .chat-title {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.chat-header-title-row .chat-status-pill {
  margin-left: 0;
  flex-shrink: 0;
}
.chat-header-title-row .visitor-online-line {
  display: inline-flex;
  flex-shrink: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  margin-top: 0;
}
.chat-back-short { font-weight: 700; }
.chat-back-label { font-weight: 600; }
.chat-header-actions { display: flex; flex-wrap: nowrap; gap: 0.35rem; align-items: center; justify-content: flex-end; flex: 0 0 auto; }
.chat-avatar-fallback {
  width: 44px; height: 44px; border-radius: 50%; flex-shrink: 0;
  background: rgba(255,255,255,0.2); display: grid; place-items: center;
  border: 2px solid rgba(255,255,255,0.35); font-size: 1.1rem;
}
.chat-title { font-size: 1.05rem; color: #fff; display: block; }
.chat-header-rich .visitor-info { color: rgba(255,255,255,0.85); }
.chat-header-rich .visitor-info div { color: rgba(255,255,255,0.9); }
.chat-header-rich .typing-preview {
  background: rgba(255,255,255,0.15); border-color: rgba(255,255,255,0.25); color: #fff;
}
.chat-header-actions { display: flex; flex-wrap: wrap; gap: 0.45rem; align-items: center; justify-content: flex-end; flex: 0 1 auto; max-width: 100%; }
.chat-header-actions .btn { white-space: nowrap; }
.chat-more-wrap { position: relative; }
.chat-more-btn {
  min-width: 36px;
  min-height: 36px;
  padding: 0 !important;
  font-size: 1rem !important;
  line-height: 1;
  color: #fff !important;
  border-color: rgba(255,255,255,0.25) !important;
  background: rgba(255,255,255,0.12) !important;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.chat-more-action {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  width: 100%;
  border: none;
  background: transparent;
  border-radius: 8px;
  padding: 0.55rem 0.6rem;
  font: inherit;
  font-size: 0.88rem;
  text-align: left;
  cursor: pointer;
  color: var(--ink);
}
.chat-more-action:hover { background: #f1f5f9; }
.chat-more-action-danger { color: #b91c1c; }
.chat-more-action-danger:hover { background: #fef2f2; }
.chat-more-lead-field select {
  width: 100%;
  font: inherit;
  padding: 0.4rem 0.45rem;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}
.chat-more-menu {
  position: absolute;
  top: calc(100% + 6px);
  right: 0;
  min-width: 240px;
  max-width: min(300px, 92vw);
  max-height: min(70vh, 520px);
  overflow: auto;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 12px;
  box-shadow: 0 12px 32px rgba(15, 23, 42, 0.14);
  z-index: 30;
  padding: 0.35rem;
}
.chat-more-menu[hidden] { display: none !important; }
.chat-more-menu-title {
  padding: 0.45rem 0.55rem 0.35rem;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.chat-transfer-list { display: grid; gap: 0.2rem; max-height: 240px; overflow: auto; }
.chat-transfer-item {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  width: 100%;
  border: none;
  background: transparent;
  border-radius: 8px;
  padding: 0.55rem 0.6rem;
  font: inherit;
  font-size: 0.88rem;
  text-align: left;
  cursor: pointer;
  color: var(--ink);
}
.chat-transfer-item:hover { background: #f1f5f9; }
.chat-transfer-item .muted { font-size: 0.78rem; color: var(--muted); }
.chat-transfer-empty { padding: 0.55rem 0.6rem; font-size: 0.85rem; color: var(--muted); }
.chat-status-pill {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  background: rgba(255,255,255,0.16);
  border: 1px solid rgba(255,255,255,0.22);
  margin-left: 0.35rem;
  vertical-align: middle;
}
.chat-status-pill.is-closed { background: rgba(254,243,199,0.22); border-color: rgba(253,230,138,0.45); color: #fef3c7; }
.chat-status-pill.is-queued { background: rgba(254,243,199,0.18); border-color: rgba(253,230,138,0.35); }
.chat-status-pill.is-active { background: rgba(167,243,208,0.2); border-color: rgba(110,231,183,0.4); }
.chat-header-rich .visitor-info {
  color: rgba(255,255,255,0.85);
  max-height: none;
  overflow: visible;
}
.chat-header-rich .visitor-info::after { display: none; }
.chat-header-rich .visitor-info.is-collapsed:not(.is-expanded) {
  max-height: 3.2em;
  overflow: hidden;
}
.chat-header-rich .visitor-info.is-expanded {
  max-height: none;
  overflow: visible;
}
.visitor-online-line {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.82rem;
  color: rgba(255,255,255,0.82);
  margin-top: 0.15rem;
}
.visitor-online-line.is-live { color: #bbf7d0; font-weight: 600; }
.visitor-online-line .online-dot { width: 8px; height: 8px; }
.chat-avatar-fallback { display: none !important; }
.chat-meta-primary { display: grid; gap: 0.2rem; margin-top: 0.35rem; }
.chat-meta-row { font-size: 0.82rem; line-height: 1.35; color: rgba(255,255,255,0.92); }
.chat-meta-row.muted-row { color: rgba(255,255,255,0.72); }
.chat-meta-label { opacity: 0.78; margin-right: 0.25rem; }
.chat-meta-row a {
  color: #fff;
  text-decoration: underline;
  text-underline-offset: 2px;
}
.chat-meta-row a:hover { color: #fff; opacity: 0.92; }
.chat-meta-pages { margin-top: 0.35rem; padding-top: 0.35rem; border-top: 1px solid rgba(255,255,255,0.15); }
.chat-meta-pages-title { font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.04em; opacity: 0.75; margin-bottom: 0.25rem; }
.chat-meta-page-item { font-size: 0.8rem; line-height: 1.35; color: rgba(255,255,255,0.88); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 100%; }
.chat-meta-page-item a { color: #fff; text-decoration: underline; text-underline-offset: 2px; }
.chat-header-rich .fp-code { font-size: 0.78rem; background: rgba(255,255,255,0.12); padding: 0.1rem 0.35rem; border-radius: 4px; }
.chat-meta-toggle {
  margin-top: 0.35rem;
  padding: 0;
  border: none;
  background: none;
  color: rgba(255,255,255,0.78);
  font: inherit;
  font-size: 0.78rem;
  cursor: pointer;
  text-decoration: underline;
  text-underline-offset: 2px;
}
.chat-meta-toggle:hover { color: #fff; }
.lead-status-field {
  display: inline-flex;
  flex-direction: column;
  gap: 0.2rem;
  min-width: 148px;
}
.lead-status-label {
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.72);
  line-height: 1.2;
}
.lead-select {
  appearance: none;
  -webkit-appearance: none;
  border-radius: 10px;
  padding: 0.45rem 2rem 0.45rem 0.75rem;
  border: 1px solid rgba(255,255,255,0.35);
  background:
    rgba(255,255,255,0.16)
    url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23ffffff' d='M2 4l4 4 4-4'/%3E%3C/svg%3E")
    no-repeat right 0.65rem center;
  color: #fff;
  font: inherit;
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.12);
  transition: background .15s, border-color .15s, box-shadow .15s;
}
.lead-select:hover {
  background-color: rgba(255,255,255,0.22);
  border-color: rgba(255,255,255,0.5);
}
.lead-select:focus {
  outline: none;
  border-color: rgba(255,255,255,0.65);
  box-shadow: 0 0 0 3px rgba(255,255,255,0.18);
}
.lead-select option { color: var(--ink); background: #fff; font-weight: 500; }
.chat-day-sep {
  align-self: center;
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--muted);
  background: rgba(255,255,255,0.92);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 0.25rem 0.75rem;
  margin: 0.65rem auto 0.45rem;
  cursor: default;
  box-shadow: 0 1px 3px rgba(15,23,42,0.05);
}
.chat-header-rich .btn-action-reopen {
  background: rgba(255,255,255,0.95) !important;
  border-color: rgba(255,255,255,0.95) !important;
  color: var(--chat-header-bg, var(--accent)) !important;
  font-weight: 700;
}
.chat-closed-banner {
  margin: 0 1.15rem 0.5rem;
  padding: 0.75rem 1rem;
  border-radius: 12px;
  border: 1px solid #fde68a;
  background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%);
  color: #92400e;
  font-size: 0.85rem;
  line-height: 1.45;
  display: grid;
  gap: 0.25rem;
}
.chat-closed-banner[hidden] { display: none !important; }
.chat-closed-banner strong {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.9rem;
}
.chat-compose-rich.is-closed .compose-bar-inner {
  border-style: solid;
  border-color: #fcd34d;
  background: #fff;
}
.chat-compose-rich.is-closed .compose-label { color: #b45309; }
.chat-empty-state { display: grid; gap: 0.5rem; place-items: center; padding: 4rem 2rem; }
.chat-empty-icon { font-size: 2.5rem; color: var(--accent); opacity: 0.35; }
.chat-messages-rich {
  background:
    radial-gradient(circle at 10% 20%, rgba(37,99,235,0.06) 0%, transparent 45%),
    radial-gradient(circle at 90% 80%, rgba(16,185,129,0.06) 0%, transparent 40%),
    var(--chat-pane-bg, #f8fafc);
}
.chat-tools-details {
  flex-shrink: 0;
  border-top: 1px solid var(--line);
  background: #fff;
}
.chat-tools-summary {
  padding: 0.55rem 1.15rem;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  cursor: pointer;
  list-style: none;
  user-select: none;
}
.chat-tools-summary::-webkit-details-marker { display: none; }
.chat-tools-summary::before {
  content: '▸';
  display: inline-block;
  margin-right: 0.4rem;
  transition: transform .15s;
}
.chat-tools-details[open] .chat-tools-summary::before { transform: rotate(90deg); }
.chat-tools {
  padding: 0.35rem 1.15rem 0.55rem;
  background: #fff;
}
.chat-tools .qr-hint { font-size: 0.78rem; margin-bottom: 0.35rem; }
.qr-chips-row { display: flex; gap: 0.35rem; flex-wrap: wrap; margin-bottom: 0.5rem; padding: 0; }
.qr-chips-row .qr-chip {
  border-radius: 999px; background: #fff; border: 1px solid var(--line);
  box-shadow: 0 1px 3px rgba(15,23,42,0.06);
}
.chat-compose-rich {
  background: linear-gradient(180deg, #fff 0%, #f8fafc 100%);
  border-top: 1px solid var(--line);
  box-shadow: 0 -8px 32px rgba(15,23,42,0.06);
  padding: 1rem 1.25rem 0.85rem;
}
.main-inbox .chat-compose-rich {
  padding: 0 !important;
  background: #fff;
  box-shadow: 0 -8px 32px rgba(15,23,42,0.06);
}
.compose-bar { display: grid; gap: 0.45rem; }
.compose-bar-inner {
  display: flex;
  align-items: flex-end;
  gap: 0.65rem;
  padding: 0.5rem;
  border-radius: 18px;
  border: 1px solid var(--line);
  background: #fff;
  box-shadow: 0 2px 12px rgba(15,23,42,0.05), inset 0 1px 0 rgba(255,255,255,0.8);
  transition: border-color .2s, box-shadow .2s;
}
.compose-bar-inner:focus-within {
  border-color: color-mix(in srgb, var(--chat-header-bg, var(--accent)) 45%, #cbd5e1);
  box-shadow: 0 0 0 4px color-mix(in srgb, var(--chat-header-bg, var(--accent)) 12%, transparent), 0 4px 20px rgba(15,23,42,0.08);
}
.compose-attach {
  width: 44px;
  height: 44px;
  flex-shrink: 0;
  border-radius: 12px;
  border: 1px solid var(--line);
  background: #f8fafc;
  color: var(--muted);
  cursor: pointer;
  display: grid;
  place-items: center;
  font-size: 1.05rem;
  transition: background .15s, color .15s, border-color .15s;
}
.compose-attach:hover {
  background: #fff;
  color: var(--accent);
  border-color: #cbd5e1;
}
.compose-field {
  flex: 1;
  min-width: 0;
  display: grid;
  gap: 0.15rem;
}
.compose-label {
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--muted);
  line-height: 1;
}
.compose-field textarea {
  width: 100%;
  border: none;
  background: transparent;
  padding: 0.15rem 0 0.35rem;
  font: inherit;
  font-size: 0.95rem;
  line-height: 1.45;
  resize: none;
  min-height: 44px;
  max-height: 140px;
  outline: none;
  color: var(--ink);
}
.compose-field textarea::placeholder { color: #94a3b8; }
.compose-send {
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  border: none;
  border-radius: 14px;
  padding: 0.65rem 1.1rem;
  min-height: 44px;
  cursor: pointer;
  font: inherit;
  font-size: 0.88rem;
  font-weight: 600;
  color: #fff;
  background: linear-gradient(135deg, var(--chat-header-bg, var(--accent)) 0%, color-mix(in srgb, var(--chat-header-bg, var(--accent)) 75%, #000) 100%);
  box-shadow: 0 4px 14px color-mix(in srgb, var(--chat-header-bg, var(--accent)) 35%, transparent);
  transition: transform .15s, box-shadow .15s, filter .15s;
}
.compose-send:hover {
  filter: brightness(1.05);
  box-shadow: 0 6px 18px color-mix(in srgb, var(--chat-header-bg, var(--accent)) 40%, transparent);
}
.compose-send:active { transform: scale(0.98); }
.compose-send-icon { font-size: 0.95rem; opacity: 0.95; }
.compose-hint {
  margin: 0;
  font-size: 0.72rem;
  color: var(--muted);
  text-align: center;
}
.compose-hint kbd {
  display: inline-block;
  padding: 0.05rem 0.35rem;
  border-radius: 4px;
  border: 1px solid var(--line);
  background: #fff;
  font-size: 0.68rem;
  font-family: inherit;
}
@media (max-width: 640px) {
  .compose-send { padding: 0.65rem 0.85rem; }
}
.btn-attach { border-radius: 50% !important; width: 44px; height: 44px; padding: 0 !important; }
.btn-send { border-radius: 999px !important; padding: 0.65rem 1.25rem !important; }
.page-history-details { padding: 0 1rem 0.85rem; }
.page-history-summary {
  padding: 0.55rem 0;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  cursor: pointer;
  list-style: none;
  user-select: none;
}
.page-history-summary::-webkit-details-marker { display: none; }
.page-history-list {
  display: grid;
  gap: 0.45rem;
  margin-top: 0.35rem;
}
.page-history-item {
  display: flex;
  gap: 0.65rem;
  align-items: flex-start;
  padding: 0.65rem 0.75rem;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: linear-gradient(180deg, #fff 0%, #f8fafc 100%);
  text-decoration: none;
  color: inherit;
  transition: border-color .15s, box-shadow .15s;
}
.page-history-item:hover {
  border-color: #cbd5e1;
  box-shadow: 0 2px 10px rgba(15,23,42,0.06);
  text-decoration: none;
}
.page-history-num {
  width: 1.65rem;
  height: 1.65rem;
  border-radius: 999px;
  flex-shrink: 0;
  display: grid;
  place-items: center;
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--accent);
  background: var(--accent-soft);
  border: 1px solid #99f6e4;
}
.page-history-body { min-width: 0; display: grid; gap: 0.15rem; }
.page-history-title {
  font-size: 0.88rem;
  line-height: 1.35;
  color: var(--ink);
}
.page-history-url {
  font-size: 0.78rem;
  color: var(--muted);
  word-break: break-word;
}
.page-history-when {
  font-size: 0.72rem;
  color: var(--muted);
}
.page-history-empty {
  padding: 0.85rem;
  border: 1px dashed var(--line);
  border-radius: 12px;
  color: var(--muted);
  font-size: 0.85rem;
  text-align: center;
  background: #f8fafc;
}
.sidebar a .nav-ico { width: 1.1rem; flex-shrink: 0; text-align: center; opacity: .85; margin-top: 0.12rem; }
.sidebar .side-foot a { color: #94a3b8; text-decoration: none; display: inline-flex; align-items: center; gap: .35rem; }
.sidebar .side-foot a:hover { color: #fff; }

.settings-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, 380px); gap: 1.25rem; align-items: start;
}
.settings-geolite-card,
.settings-backup-card { margin-top: 1.25rem; }
.form-compact > .form-actions { margin-top: 0.85rem; margin-bottom: 0.25rem; }
.settings-backup-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1rem;
  align-items: flex-end;
  margin-top: 0.75rem;
}
.settings-import-form {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  align-items: flex-end;
}
.settings-import-file {
  display: grid;
  gap: 0.25rem;
  font-size: 0.85rem;
  font-weight: 500;
}
.settings-import-file input[type="file"] { font: inherit; max-width: 260px; }
.settings-update-help {
  margin-top: 1rem;
  font-size: 0.9rem;
  color: var(--muted);
}
.settings-update-help summary {
  cursor: pointer;
  font-weight: 600;
  color: var(--ink);
}
.settings-update-help .help-list {
  margin: 0.65rem 0 0;
  padding-left: 1.25rem;
  line-height: 1.55;
}
.operators-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 340px);
  gap: 1.25rem;
  align-items: start;
}
.operators-main {
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
  min-width: 0;
}
.operators-main > .card + .card,
.operators-side > .card + .card { margin-top: 0; }
.operators-side {
  position: sticky;
  top: 1rem;
}
.operators-side .card {
  padding: 1.25rem;
}
.operators-side .form { gap: 0.85rem; }
.operator-notify-form {
  padding: 0.85rem 0;
  border-bottom: 1px solid var(--line);
}
.operator-notify-form:last-child { border-bottom: none; padding-bottom: 0; }
.operator-notify-form h3 { margin: 0 0 0.65rem; font-size: 0.98rem; }
@media (max-width: 1100px) {
  .operators-layout { grid-template-columns: 1fr; }
  .operators-side { position: static; max-width: 420px; }
}
@media (max-width: 980px) {
  .chat-back-label { display: none; }
  .chat-back-mobile {
    margin-bottom: 0;
    padding: 0.35rem 0.45rem;
    min-width: 34px;
    min-height: 34px;
    justify-content: center;
  }
  .main-inbox .chat-header-rich {
    padding: 0.4rem 0.5rem;
    min-height: 46px;
  }
  .main-inbox .chat-header-rich .chat-title {
    font-size: 0.88rem;
    line-height: 1.2;
  }
  .main-inbox .chat-header-rich .chat-status-pill {
    margin-left: 0;
    font-size: 0.62rem;
    padding: 0.12rem 0.4rem;
  }
  .main-inbox .chat-header-rich .visitor-online-line {
    font-size: 0.68rem;
    opacity: 0.9;
  }
  .main-inbox .chat-header-rich .visitor-info,
  .main-inbox .chat-header-rich .chat-meta-toggle {
    display: none !important;
  }
  .main-inbox .chat-header-actions {
    flex-wrap: nowrap;
    gap: 0.25rem;
    margin-left: 0;
  }
  .main-inbox.inbox-has-chat .chat-messages-rich {
    padding: 0.45rem 0.4rem;
    /* запас под закреплённый compose (2×2 + поле), иначе последние сообщения под кнопками */
    padding-bottom: calc(var(--compose-bar-h, 8.5rem) + 0.75rem + env(safe-area-inset-bottom, 0px));
  }
  .main-inbox.inbox-has-chat .chat-pane-panel {
    min-height: 100%;
    max-height: 100%;
    height: 100%;
    margin: 0 !important;
    padding: 0 !important;
    border-radius: 0 !important;
    box-shadow: none !important;
  }
  .main-inbox.inbox-has-chat .chat-active-pane {
    display: flex;
    flex-direction: column;
    max-height: 100%;
    height: 100%;
    min-height: 0;
    overflow: hidden;
    width: 100%;
    max-width: 100%;
    margin: 0;
    border-radius: 0;
  }
  .main-inbox.inbox-has-chat .chat-header-rich {
    flex-shrink: 0;
    position: relative;
    top: auto;
    z-index: 30;
    margin: 0 !important;
    border-radius: 0;
    border: none;
    box-shadow: none;
  }
  .main-inbox.inbox-has-chat .chat-tools-details,
  .main-inbox.inbox-has-chat .page-history-details {
    display: none !important;
  }
  .main-inbox.inbox-has-chat .chat-closed-banner {
    position: fixed;
    left: 0;
    right: 0;
    bottom: calc(var(--compose-bar-h, 8.5rem) + env(safe-area-inset-bottom, 0px));
    z-index: 110;
    margin: 0;
    border-radius: 0;
    font-size: 0.78rem;
    padding: 0.45rem 0.4rem;
    flex-shrink: 0;
  }
  .main-inbox.inbox-has-chat .chat-compose-rich {
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 120;
    flex-shrink: 0;
    width: 100%;
    max-width: 100%;
    padding: 0 !important;
    margin-top: 0 !important;
    box-shadow: 0 -4px 16px rgba(15, 23, 42, 0.08);
    overflow: visible;
    background: #fff;
    border-top: 1px solid var(--line);
  }
  .main-inbox.inbox-has-chat .chat-compose-rich .compose-bar.compose-bar-row {
    display: grid;
    grid-template-columns: 4.75rem minmax(0, 1fr) 48px;
    grid-template-rows: minmax(76px, auto);
    align-items: stretch;
    width: 100%;
    max-width: 100%;
    margin: 0;
    gap: 0.4rem;
    border-top: none;
    padding: 0.45rem 0.4rem !important;
    padding-left: max(0.35rem, env(safe-area-inset-left)) !important;
    padding-right: max(0.35rem, env(safe-area-inset-right)) !important;
    padding-bottom: max(0.45rem, env(safe-area-inset-bottom)) !important;
  }
  .main-inbox.inbox-has-chat .compose-tool-desktop {
    display: none !important;
  }
  .main-inbox.inbox-has-chat .compose-tools-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    grid-template-rows: 1fr 1fr;
    gap: 0.3rem;
    width: 100%;
    height: 100%;
    min-height: 76px;
    max-height: 160px;
    box-sizing: border-box;
    padding: 0;
    margin: 0;
    background: transparent;
    border-top: none;
    align-self: stretch;
    grid-column: 1;
    grid-row: 1;
  }
  .main-inbox.inbox-has-chat .compose-tool-btn {
    display: grid;
    place-items: center;
    width: 100%;
    height: 100%;
    min-height: 0;
    margin: 0;
    padding: 0;
    border: 1px solid var(--line);
    border-radius: 10px;
    background: #f8fafc;
    color: #475569;
    font: inherit;
    cursor: pointer;
  }
  .main-inbox.inbox-has-chat .compose-tool-btn span {
    display: none;
  }
  .main-inbox.inbox-has-chat .compose-tool-btn i {
    font-size: 0.95rem;
    color: var(--muted);
  }
  .main-inbox.inbox-has-chat .compose-tool-btn:active,
  .main-inbox.inbox-has-chat .compose-tool-btn:hover {
    background: #eff6ff;
    border-color: #bfdbfe;
    color: var(--accent);
  }
  .main-inbox.inbox-has-chat .compose-tool-btn:hover i,
  .main-inbox.inbox-has-chat .compose-tool-btn:active i {
    color: var(--accent);
  }
  .main-inbox.inbox-has-chat .compose-bar-row textarea {
    grid-column: 2;
    grid-row: 1;
    width: 100%;
    min-width: 0;
    height: 100%;
    font-size: 16px;
    line-height: 1.4;
    min-height: 76px;
    max-height: 160px;
    /* вертикальный центр однострочного текста / placeholder в 76px */
    padding: calc((76px - 1.4em) / 2) 0.75rem;
    align-self: stretch;
    border-radius: 12px;
    text-align: center;
    box-sizing: border-box;
  }
  .main-inbox.inbox-has-chat .compose-bar-row textarea::placeholder {
    text-align: center;
    line-height: 1.4;
  }
  .main-inbox.inbox-has-chat .compose-send-btn {
    grid-column: 3;
    grid-row: 1;
    width: 48px !important;
    min-width: 48px !important;
    max-width: 48px;
    height: 100% !important;
    min-height: 76px !important;
    align-self: stretch;
    padding: 0 !important;
    flex-shrink: 0;
    margin: 0;
    border-radius: 12px;
    box-sizing: border-box;
  }
  .main-inbox.inbox-has-chat .mobile-tool-sheet {
    display: flex;
    flex-direction: column;
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 140;
    max-height: min(70vh, 520px);
    background: #fff;
    border-radius: 16px 16px 0 0;
    box-shadow: 0 -8px 32px rgba(15, 23, 42, 0.18);
    padding-bottom: env(safe-area-inset-bottom, 0px);
  }
  .main-inbox.inbox-has-chat .mobile-tool-sheet[hidden] {
    display: none !important;
  }
  .mobile-tool-sheet-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    padding: 0.85rem 1rem;
    border-bottom: 1px solid var(--line);
  }
  .mobile-tool-sheet-close {
    width: 36px;
    height: 36px;
    border: none;
    border-radius: 10px;
    background: #f1f5f9;
    color: var(--ink);
    cursor: pointer;
  }
  .mobile-tool-sheet-body {
    overflow: auto;
    padding: 0.85rem 1rem 1rem;
    -webkit-overflow-scrolling: touch;
  }
  .main-inbox.inbox-has-chat .url-suggest-row {
    margin-left: max(0.15rem, env(safe-area-inset-left));
    margin-right: max(0.25rem, env(safe-area-inset-right));
    padding: 0;
    margin-bottom: 0.15rem;
  }
  .main-inbox.inbox-has-chat .qr-suggest {
    margin: 0 max(0.25rem, env(safe-area-inset-right)) 0.15rem max(0.15rem, env(safe-area-inset-left));
  }
}
.settings-form { min-width: 0; }
.form-compact { gap: 0.65rem; }
.form-compact .card-compact { padding: 1rem 1.15rem; }
.form-compact .card-compact + .card-compact { margin-top: 0.65rem; }
.form-compact .card h2 { font-size: 1rem; margin-bottom: 0.65rem; }
.compact-hint { margin: 0 0 0.65rem; font-size: 0.85rem; }
.field-help .help-text, .help-text {
  display: block; margin-top: 0.35rem; font-size: 0.82rem; color: var(--muted); font-weight: 400; line-height: 1.45;
}
.field-help .help-text code, .help-text code { background: #f1f5f9; padding: 0.1rem 0.35rem; border-radius: 4px; font-size: 0.8rem; }
.field-label { display: block; font-weight: 500; font-size: 0.9rem; color: #334155; margin-bottom: 0.35rem; }
.form-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; margin-top: 0.25rem; }
.form-compact > .form-actions .btn { width: auto; }
.align-end { align-items: end; }
.position-block { margin: 0.65rem 0; }
.position-picker { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.pos-btn {
  border: 1px solid var(--line); background: #fff; border-radius: 10px; padding: 0.45rem 0.55rem;
  cursor: pointer; min-width: 92px; display: grid; gap: 0.25rem; justify-items: center;
  transition: border-color .15s, box-shadow .15s;
}
.pos-btn:hover { border-color: #cbd5e1; }
.pos-btn.active { border-color: var(--accent); box-shadow: 0 0 0 2px rgba(15,118,110,.15); }
.pos-screen {
  width: 56px; height: 36px; border: 1px solid var(--line); border-radius: 6px; background: #f8fafc; position: relative;
}
.pos-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--accent); position: absolute; bottom: 4px; }
.pos-dot.pos-left { left: 4px; }
.pos-dot.pos-center { left: 50%; transform: translateX(-50%); }
.pos-dot.pos-right { right: 4px; }
.pos-label { font-size: 0.72rem; color: var(--muted); }
.position-demo-bar {
  display: flex; align-items: center; gap: 0.5rem; margin-bottom: 0.65rem; padding: 0.45rem 0.65rem;
  background: #fff; border: 1px solid var(--line); border-radius: 8px; font-size: 0.85rem;
}
.pos-demo-label { color: var(--muted); }
.pos-demo-screen { flex: 1; height: 28px; border: 1px dashed var(--line); border-radius: 6px; position: relative; background: #fff; min-width: 120px; }
.pos-demo-dot { width: 12px; height: 12px; border-radius: 50%; background: var(--accent); position: absolute; bottom: 4px; }
.pos-demo-dot.pos-left { left: 6px; }
.pos-demo-dot.pos-center { left: 50%; transform: translateX(-50%); }
.pos-demo-dot.pos-right { right: 6px; }
.tg-help { margin: 0.5rem 0; }
.tg-help summary { cursor: pointer; color: var(--accent); font-weight: 500; font-size: 0.9rem; }
.tg-help ol { margin: 0.5rem 0 0; padding-left: 1.2rem; }
.tg-help ol { margin: 0.5rem 0 0; padding-left: 1.2rem; }

.widget-preview-mount {
  border: none; border-radius: 18px; padding: 0; overflow: hidden;
  background: linear-gradient(145deg, #667eea 0%, #764ba2 45%, #f093fb 100%);
  box-shadow: 0 12px 40px rgba(102, 126, 234, 0.35);
}
#oc-preview-wrap { font-family: var(--oc-font, Inter, sans-serif); }
#oc-preview-wrap .preview-stage {
  position: relative; min-height: 520px; padding: 1rem;
  background:
    radial-gradient(circle at 20% 80%, rgba(255,255,255,.15) 0%, transparent 50%),
    radial-gradient(circle at 80% 20%, rgba(255,255,255,.12) 0%, transparent 45%);
}
#oc-preview-wrap.view-launcher .preview-stage { min-height: 300px; padding: 1rem 1rem 1.25rem; }
#oc-preview-wrap.view-launcher #oc-preview-root { height: 240px; }
#oc-preview-wrap.view-launcher #oc-panel { display: none !important; }
#oc-preview-wrap.view-panel #oc-panel { display: flex; }
.preview-page-mock {
  position: absolute;
  inset: 1rem 1rem 5.5rem;
  border-radius: 14px;
  background: rgba(255,255,255,0.92);
  border: 1px solid rgba(255,255,255,0.5);
  box-shadow: 0 8px 24px rgba(15,23,42,0.12);
  overflow: hidden;
  pointer-events: none;
}
#oc-preview-wrap.view-panel .preview-page-mock { opacity: 0.35; inset: 1rem 1rem 5.5rem; }
.preview-page-bar {
  height: 28px;
  background: linear-gradient(180deg, #f1f5f9, #e2e8f0);
  border-bottom: 1px solid #cbd5e1;
  display: flex;
  align-items: center;
  gap: 5px;
  padding: 0 10px;
}
.preview-page-bar span {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #cbd5e1;
}
.preview-page-bar span:first-child { background: #fca5a5; }
.preview-page-bar span:nth-child(2) { background: #fde047; }
.preview-page-bar span:nth-child(3) { background: #86efac; }
.preview-page-lines {
  padding: 14px 16px;
  display: grid;
  gap: 8px;
}
.preview-page-lines i {
  display: block;
  height: 8px;
  border-radius: 999px;
  background: #e2e8f0;
}
.preview-page-lines i:nth-child(1) { width: 88%; }
.preview-page-lines i:nth-child(2) { width: 72%; }
.preview-page-lines i:nth-child(3) { width: 80%; }
.preview-page-lines i:nth-child(4) { width: 55%; }
.preview-view-tabs {
  display: flex;
  gap: 0.35rem;
  margin-bottom: 0.65rem;
  flex-wrap: wrap;
}
.preview-view-tab {
  flex: 1;
  min-width: 120px;
  border: 1px solid var(--line);
  background: #fff;
  border-radius: 999px;
  padding: 0.4rem 0.65rem;
  font: inherit;
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  transition: background .15s, border-color .15s, color .15s;
}
.preview-view-tab:hover { border-color: #cbd5e1; background: #f8fafc; }
.preview-view-tab.active {
  background: var(--accent-soft);
  border-color: #99f6e4;
  color: var(--accent);
}
#oc-preview-wrap #oc-preview-root {
  position: relative; width: 100%; max-width: 380px; margin: 0 auto;
  height: 460px;
  z-index: 2;
}
#oc-preview-wrap #oc-launcher {
  position: absolute; bottom: 0; z-index: 3;
  width: 60px; height: 60px; border-radius: 50%; border: none; cursor: pointer;
  color: #fff; display: grid; place-items: center;
  box-shadow: 0 8px 24px rgba(0,0,0,.25), 0 0 0 4px rgba(255,255,255,.25);
  animation: preview-launcher-pulse 2.5s ease-in-out infinite;
}
#oc-preview-wrap.view-panel #oc-launcher {
  animation: none;
  cursor: default;
  transform: scale(0.92);
  opacity: 0.95;
}
#oc-preview-wrap #oc-launcher .oc-launcher-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  min-width: 22px;
  height: 22px;
  padding: 0 5px;
  border-radius: 11px;
  background: #ef4444;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  display: grid;
  place-items: center;
  border: 2px solid #fff;
  box-shadow: 0 2px 6px rgba(0,0,0,0.15);
  z-index: 2;
}
#oc-preview-wrap.view-panel #oc-launcher .oc-launcher-badge { display: none; }
#oc-preview-wrap #oc-launcher i { font-size: 26px; z-index: 1; }
#oc-preview-wrap .oc-launcher-ring {
  position: absolute; inset: -6px; border-radius: 50%;
  border: 2px solid rgba(255,255,255,.45); animation: preview-ring 2s ease-out infinite;
}
@keyframes preview-launcher-pulse {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.06); }
}
@keyframes preview-ring {
  0% { transform: scale(1); opacity: .8; }
  100% { transform: scale(1.35); opacity: 0; }
}
#oc-preview-wrap #oc-panel {
  position: absolute; bottom: 76px; left: 0; right: 0; width: 100%;
  height: calc(100% - 84px); border-radius: 16px; overflow: hidden;
  display: flex; flex-direction: column; background: #fff;
  box-shadow: 0 20px 50px rgba(0,0,0,.2); border: 1px solid rgba(255,255,255,.3);
}
#oc-preview-wrap #oc-header { color: #fff; padding: 16px 18px; display: flex; gap: 12px; align-items: center; }
#oc-preview-wrap #oc-header img { width: 44px; height: 44px; border-radius: 50%; object-fit: cover; border: 2px solid rgba(255,255,255,.35); }
#oc-preview-wrap .oc-title { font-weight: 600; font-size: 16px; }
#oc-preview-wrap .oc-sub { font-size: 12px; opacity: .9; display: flex; align-items: center; gap: 7px; }
#oc-preview-wrap #oc-close { background: rgba(255,255,255,.15); border: none; color: #fff; width: 34px; height: 34px; border-radius: 50%; margin-left: auto; }
#oc-preview-wrap #oc-offer { padding: 10px 16px; font-size: 13px; font-weight: 500; display: none; }
#oc-preview-wrap #oc-offer.show { display: block; }
#oc-preview-wrap #oc-body {
  flex: 1; overflow: auto; padding: 16px; display: flex; flex-direction: column; gap: 0;
}
#oc-preview-wrap .oc-msg {
  max-width: 85%; padding: 10px 14px; border-radius: 14px; font-size: 13px; line-height: 1.45;
  margin-bottom: 0.35rem; white-space: pre-wrap; word-break: break-word;
}
#oc-preview-wrap .oc-msg.visitor { align-self: flex-end; border-bottom-right-radius: 4px; }
#oc-preview-wrap .oc-msg.operator { align-self: flex-start; border: 1px solid #e2e8f0; border-bottom-left-radius: 4px; }
#oc-preview-wrap .oc-time { display: block; font-size: 10px; opacity: .7; margin-top: 4px; text-align: right; }
#oc-preview-wrap #oc-footer {
  border-top: 1px solid #e2e8f0; padding: 12px 14px; display: flex; gap: 8px; align-items: flex-end; background: #fff;
}
#oc-preview-wrap #oc-footer textarea {
  flex: 1; border: 1px solid #e2e8f0; border-radius: 20px; padding: 10px 14px; font-size: 13px; min-height: 40px; resize: none;
}
#oc-preview-wrap #oc-footer button {
  width: 42px; height: 42px; border-radius: 50%; border: none; color: #fff; display: grid; place-items: center; flex-shrink: 0;
}
#oc-preview-wrap #oc-attach { background: #f1f5f9 !important; color: #64748b !important; }
#oc-preview-wrap #oc-body {
  flex: 1; overflow: auto; padding: 16px; display: flex; flex-direction: column; gap: 0;
}
#oc-preview-wrap #oc-start {
  display: flex; flex-direction: column; gap: 8px; padding-bottom: 8px;
}
#oc-preview-wrap #oc-start button {
  border: 1px solid #e2e8f0; background: #fff; border-radius: 12px;
  padding: 10px 14px; text-align: left; cursor: pointer; font: inherit; font-size: 13px; font-weight: 500;
  transition: all .15s ease;
}
#oc-preview-wrap #oc-start button:hover,
#oc-preview-wrap #oc-start button.active {
  border-color: var(--oc-accent, #2563eb); color: var(--oc-accent, #2563eb);
  box-shadow: 0 4px 10px rgba(37,99,235,0.12);
}
#oc-preview-wrap #oc-messages { display: flex; flex-direction: column; gap: 0; }
#oc-preview-wrap .oc-msg.system {
  align-self: center; background: transparent; border: none; color: #64748b;
  font-size: 11px; padding: 4px 8px; box-shadow: none;
}
#oc-preview-wrap #oc-qr-chips {
  display: flex; flex-wrap: wrap; gap: 6px; padding: 8px 14px;
  border-top: 1px solid #e2e8f0; background: #f8fafc;
}
#oc-preview-wrap .oc-qr-chip {
  border: 1px solid #e2e8f0; background: #fff; border-radius: 999px;
  padding: 4px 10px; font-size: 12px; font-weight: 600; cursor: pointer; color: #334155;
}
#oc-preview-wrap .oc-qr-chip.active,
#oc-preview-wrap .oc-qr-chip:hover {
  border-color: var(--oc-accent, #2563eb); color: var(--oc-accent, #2563eb);
}
#oc-preview-wrap .oc-qr-empty { font-size: 12px; color: #64748b; padding: 4px 2px; }
#oc-preview-wrap #oc-contact-demo { margin-bottom: 10px; }
#oc-preview-wrap .oc-contact-page {
  background: #fff; border-radius: 12px; padding: 14px;
  border: 1px dashed rgba(255,255,255,0.5); text-align: center;
}
#oc-preview-wrap .oc-contact-page-title { font-weight: 600; font-size: 13px; margin-bottom: 6px; color: #334155; }
#oc-preview-wrap .oc-contact-page-text { font-size: 12px; color: #64748b; margin: 0 0 10px; }
#oc-preview-wrap .oc-contact-link { color: var(--oc-accent, #2563eb); font-weight: 600; cursor: pointer; text-decoration: underline; }
#oc-preview-wrap .oc-contact-btn {
  border: none; background: var(--oc-accent, #2563eb); color: #fff;
  border-radius: 999px; padding: 8px 16px; font: inherit; font-size: 13px; font-weight: 600; cursor: pointer;
}
.settings-preview-card { position: sticky; top: 1rem; }
.builder-preview-card { position: sticky; top: 1rem; }
.builder-layout {
  display: grid; grid-template-columns: minmax(0, 1fr) minmax(320px, 380px); gap: 1.25rem; align-items: start;
}
.builder-main { min-width: 0; display: grid; gap: 1rem; }
.builder-list { display: grid; gap: 0.75rem; }
.builder-item {
  background: var(--surface); border: 1px solid var(--line); border-radius: 14px;
  padding: 0.9rem 1rem; box-shadow: var(--shadow);
}
.builder-item-form { display: grid; gap: 0.65rem; }
.builder-item-head { display: flex; justify-content: space-between; align-items: center; gap: 0.5rem; }
.builder-badge {
  font-size: 0.78rem; font-weight: 600; color: var(--accent);
  background: var(--accent-soft); padding: 0.2rem 0.55rem; border-radius: 999px;
}
.builder-toggle { font-size: 0.85rem; color: var(--muted); }
.builder-item-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(140px, 1fr)); gap: 0.55rem;
}
.builder-item-grid label { font-size: 0.82rem; }
.builder-item-actions { display: flex; gap: 0.45rem; flex-wrap: wrap; }
.builder-delete { margin-top: 0.45rem; }
.builder-empty {
  padding: 2rem; text-align: center; color: var(--muted);
  border: 1px dashed var(--line); border-radius: 14px; background: #fff;
}
.builder-add { margin-top: 0.25rem; }
.embed-snippet { display: grid; gap: 0.45rem; }
.embed-tabs { display: flex; gap: 0.35rem; flex-wrap: wrap; }
.embed-tab {
  border: 1px solid var(--line); background: #fff; border-radius: 999px;
  padding: 0.25rem 0.65rem; font: inherit; font-size: 0.78rem; cursor: pointer;
}
.embed-tab.active { background: var(--accent-soft); border-color: #99f6e4; color: var(--accent); }
.embed-code { margin: 0; font-size: 0.78rem; padding: 0.75rem; max-height: 120px; overflow: auto; }

.color-presets { margin-bottom: 0.85rem; }
.color-presets .field-label { display: block; margin-bottom: 0.55rem; }
.color-presets-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(104px, 1fr));
  gap: 0.55rem;
}
.color-preset-card {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  padding: 0.45rem;
  border: 2px solid var(--line);
  border-radius: 14px;
  background: #fff;
  cursor: pointer;
  text-align: left;
  transition: border-color .15s, box-shadow .15s, transform .15s;
}
.color-preset-card:hover {
  border-color: #cbd5e1;
  transform: translateY(-1px);
  box-shadow: 0 6px 16px rgba(15,23,42,0.08);
}
.color-preset-card.active {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(15,118,110,0.14);
}
.preset-mini-chat {
  border-radius: 10px;
  overflow: hidden;
  border: 1px solid rgba(15,23,42,0.08);
  height: 58px;
  display: flex;
  flex-direction: column;
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.5);
}
.preset-mini-header {
  height: 18px;
  background: var(--ph, #2563eb);
  flex-shrink: 0;
}
.preset-mini-body {
  flex: 1;
  padding: 6px 7px;
  display: flex;
  flex-direction: column;
  gap: 4px;
  background: var(--pb, #f8fafc);
}
.preset-mini-bubble {
  height: 7px;
  border-radius: 999px;
  display: block;
}
.preset-mini-bubble.theirs {
  width: 72%;
  background: var(--pv, #2563eb);
}
.preset-mini-bubble.mine {
  width: 58%;
  align-self: flex-end;
  background: var(--po, #fff);
  border: 1px solid rgba(15,23,42,0.08);
}
.admin-theme-mini {
  display: flex;
  height: 58px;
  border-radius: 10px;
  overflow: hidden;
  border: 1px solid rgba(15,23,42,0.08);
}
.admin-theme-mini-side {
  width: 28%;
  background: var(--at-side, #0f172a);
  flex-shrink: 0;
}
.admin-theme-mini-main {
  flex: 1;
  background: var(--at-bg, #f8fafc);
  display: flex;
  align-items: flex-end;
  justify-content: flex-end;
  padding: 8px;
}
.admin-theme-mini-btn {
  width: 42%;
  height: 10px;
  border-radius: 999px;
  background: var(--at-accent, #0f766e);
}
.admin-theme-preset-card.active {
  border-color: var(--at-accent, var(--accent));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--at-accent, var(--accent)) 18%, transparent);
}
[data-admin-theme="dark"] .card,
[data-admin-theme="dark"] .color-preset-card,
[data-admin-theme="dark"] .admin-theme-preset-card {
  background: var(--surface);
  color: var(--ink);
}
[data-admin-theme="dark"] .sidebar {
  border-right-color: var(--line);
}
.preset-card-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.25rem;
  padding: 0 0.1rem;
}
.preset-card-name {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--ink);
  line-height: 1.2;
}
.preset-card-tag {
  font-size: 0.58rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  padding: 0.12rem 0.35rem;
  border-radius: 999px;
  background: #f1f5f9;
  color: #64748b;
  flex-shrink: 0;
}
.preset-card-tag.grad {
  background: linear-gradient(135deg, #ede9fe, #dbeafe);
  color: #4338ca;
}
.color-presets-row {
  display: flex; flex-wrap: wrap; gap: 0.45rem;
}
.color-preset-btn {
  display: inline-flex; align-items: center; gap: 0.4rem;
  border: 1px solid var(--line); background: #fff; border-radius: 999px;
  padding: 0.3rem 0.65rem 0.3rem 0.35rem; font: inherit; font-size: 0.78rem;
  cursor: pointer; transition: border-color .15s, box-shadow .15s;
}
.color-preset-btn:hover { border-color: #cbd5e1; }
.color-preset-btn.active {
  border-color: var(--accent); box-shadow: 0 0 0 2px rgba(15,118,110,0.15);
}
.preset-swatch {
  width: 28px; height: 18px; border-radius: 999px; flex-shrink: 0;
  background: linear-gradient(90deg, var(--a) 0 33%, var(--b) 33% 66%, var(--c) 66% 100%);
  border: 1px solid rgba(15,23,42,0.08);
}

@media (max-width: 1100px) {
  .settings-layout, .builder-layout { grid-template-columns: 1fr; }
  .settings-preview-card, .builder-preview-card { position: static; }
}

.chat-messages {
  flex: 1; overflow: auto; padding: 1.5rem; display: flex; flex-direction: column;
  max-height: calc(100vh - 320px); gap: 0;
}
.bubble {
  max-width: 80%; padding: 0.75rem 1rem; border-radius: 16px; font-size: 0.95rem; line-height: 1.5;
  white-space: pre-wrap; word-break: break-word;
  margin-bottom: 0.15rem;
  animation: bubble-in 0.25s ease;
}
@keyframes bubble-in {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
.bubble + .bubble { margin-top: 0.1rem; }
.bubble.visitor + .bubble.visitor,
.bubble.operator + .bubble.operator,
.bubble.mine + .bubble.mine,
.bubble.theirs + .bubble.theirs { margin-top: 0.35rem; }
.bubble.visitor + .bubble.operator,
.bubble.operator + .bubble.visitor,
.bubble.mine + .bubble.theirs,
.bubble.theirs + .bubble.mine { margin-top: 0.75rem; }

.bubble.mine {
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}
.bubble.theirs {
  align-self: flex-start;
  border-bottom-left-radius: 4px;
}
.bubble.mine .time { text-align: right; }
.bubble.theirs .time { text-align: left; }

.bubble.visitor {
  align-self: flex-start;
  border-bottom-left-radius: 4px;
}
.bubble.operator {
  align-self: flex-end;
  border-bottom-right-radius: 4px;
}
.bubble.visitor .time { text-align: left; }
.bubble.operator .time { text-align: right; }
.bubble.visitor { background: var(--bubble-theirs-bg, var(--accent)); color: var(--bubble-theirs-text, #fff); }
.bubble.operator { background: var(--bubble-mine-bg, #fff); color: var(--bubble-mine-text, var(--ink)); border: 1px solid var(--line); }
.bubble.mine { background: var(--bubble-mine-bg, #fff); color: var(--bubble-mine-text, var(--ink)); border: 1px solid var(--line); box-shadow: 0 2px 8px rgba(15,23,42,0.06); }
.bubble.theirs { background: linear-gradient(135deg, var(--bubble-theirs-bg, var(--accent)) 0%, color-mix(in srgb, var(--bubble-theirs-bg, var(--accent)) 85%, #000) 100%); color: var(--bubble-theirs-text, #fff); box-shadow: 0 4px 14px rgba(37,99,235,0.22); }
.sound-select { max-width: 100%; }

.chat-compose .btn-primary { white-space: nowrap; flex: 0 0 auto; }
.chat-header .btn-sm { flex: 0 0 auto; }
#leadStatus { max-width: 170px; flex: 0 0 auto; }
.chat-header > div:last-child { display: flex; flex-wrap: wrap; gap: .4rem; align-items: center; }
.bubble.system { align-self: center; background: transparent; color: var(--muted); font-size: 0.85rem; padding: 0.2rem; box-shadow: none; }
.card h2 i { margin-right: 0.35rem; color: var(--accent); opacity: .9; }
.bubble img { max-width: 100%; border-radius: 8px; display: block; margin-top: 0.5rem; }
.bubble.theirs .time { color: rgba(255,255,255,0.7); }
.bubble.visitor .time { color: rgba(255,255,255,0.7); }
.bubble .time {
  display: inline-block;
  font-size: 0.72rem;
  opacity: 0.75;
  white-space: nowrap;
  line-height: 1;
}
.chat-compose { display: flex; gap: 0.75rem; align-items: flex-end; border-top: 1px solid var(--line); padding: 1.25rem 1.5rem; }
.chat-compose textarea { flex: 1; min-height: 48px; max-height: 140px; border-radius: 24px; padding: 0.75rem 1.25rem; }
.chat-compose .btn-primary { border-radius: 24px; padding: 0.75rem 1.25rem; }

.visitor-info { font-size: 0.85rem; color: var(--muted); display: grid; gap: 0.35rem; margin-top: 0.35rem; }
.stat { font-size: 2.25rem; font-weight: 700; margin: 0; letter-spacing: -0.03em; color: var(--ink); }
.stat-label { color: var(--muted); font-size: 0.9rem; font-weight: 500; margin-top: 0.25rem; }
.online-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); display: inline-block; margin-right: 0.4rem; box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.2); }
.offline-dot { background: #94a3b8; box-shadow: none; }

.tabs { display: flex; gap: 0.5rem; margin-bottom: 1rem; flex-wrap: wrap; }
.tabs button {
  border: 1px solid transparent; background: transparent; border-radius: 6px; padding: 0.4rem 0.75rem;
  cursor: pointer; font: inherit; font-weight: 500; color: var(--muted); font-size: 0.9rem;
  transition: all .15s;
}
.tabs button:hover { color: var(--ink); background: #f1f5f9; }
.tabs button.active { background: #fff; color: var(--ink); box-shadow: 0 1px 3px rgba(0,0,0,0.1); border-color: var(--line); }

.qr-hint { font-size: 0.85rem; color: var(--muted); margin: 0 0 0.5rem; }
.qr-preview {
  padding: 0.65rem 0.85rem; background: #f8fafc; border: 1px solid var(--line);
  border-radius: 10px; font-size: 0.88rem; line-height: 1.45; display: none;
}
.chat-tools .qr-preview { margin: 0 0 0.5rem; }
.qr-preview.show { display: block; }
.qr-preview strong { display: block; font-size: 0.78rem; color: var(--muted); margin-bottom: 0.25rem; }
#qrChips { padding: 0; margin-bottom: 0.35rem; }
#qrChips .qr-chip { max-width: 100%; }
#qrChips .qr-chip-body { display: block; font-size: 0.75rem; color: var(--muted); font-weight: 400; margin-top: 0.15rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 220px; }
.empty { padding: 3rem; text-align: center; color: var(--muted); font-size: 1rem; }
.code-block {
  background: var(--side); color: #f8fafc; padding: 1.25rem; border-radius: 8px;
  overflow: auto; font-size: 0.9rem; font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
}

.avatar {
  width: 40px; height: 40px; border-radius: 50%; object-fit: cover; background: #e2e8f0;
}
.avatar-lg { width: 80px; height: 80px; }

.file-pick {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  max-width: 100%;
  flex-wrap: wrap;
}
.file-pick-block { display: flex; margin-top: 0.35rem; }
.file-pick input[type="file"] {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  opacity: 0;
  cursor: pointer;
  font-size: 0;
}
.file-pick-btn { pointer-events: none; }
.file-pick-name {
  font-size: 0.85rem;
  color: var(--muted);
  max-width: 220px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.oc-push-reply {
  position: fixed;
  right: 1.25rem;
  bottom: 1.25rem;
  z-index: 9999;
  width: min(360px, calc(100vw - 2rem));
}
.oc-push-reply[hidden] { display: none !important; }
.oc-push-reply-card {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: 0 16px 40px rgba(15, 23, 42, 0.18);
  padding: 0.9rem 1rem;
  display: grid;
  gap: 0.55rem;
}
.oc-push-reply-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
}
.oc-push-reply-meta {
  font-size: 0.85rem;
  line-height: 1.4;
  max-height: 3.2em;
  overflow: hidden;
}
.oc-push-reply textarea {
  width: 100%;
  resize: vertical;
  min-height: 72px;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 0.55rem 0.65rem;
  font: inherit;
}
.oc-push-reply-actions {
  display: flex;
  justify-content: flex-end;
  gap: 0.45rem;
  flex-wrap: wrap;
}

.notify-status {
  margin-bottom: 0.65rem;
  padding: 0.65rem 0.7rem;
  border-radius: 10px;
  background: rgba(255,255,255,0.06);
  border: 1px solid rgba(148,163,184,0.25);
  font-size: 0.78rem;
  line-height: 1.45;
  color: #cbd5e1;
}
.notify-status strong { display: block; color: #f8fafc; margin-bottom: 0.25rem; font-size: 0.82rem; }
.notify-status .btn { margin-top: 0.45rem; width: 100%; justify-content: center; font-size: 0.78rem; padding: 0.4rem 0.6rem; }
.notify-status.ok { border-color: rgba(16,185,129,0.35); background: rgba(16,185,129,0.12); }
.notify-status.warn { border-color: rgba(245,158,11,0.35); background: rgba(245,158,11,0.12); }
.notify-status.bad { border-color: rgba(239,68,68,0.35); background: rgba(239,68,68,0.12); }

.notifications-layout {
  display: grid;
  gap: 1rem;
  max-width: 820px;
}
.notifications-layout .card h2 {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 1.05rem;
  margin-bottom: 0.75rem;
}
.notify-list, .notify-steps {
  margin: 0;
  padding-left: 1.25rem;
  display: grid;
  gap: 0.45rem;
  line-height: 1.55;
}
.notify-page-status {
  border-radius: 12px;
  border: 1px solid var(--line);
  padding: 0.85rem 1rem;
  margin: 0.75rem 0;
  background: #f8fafc;
}
.notify-page-status strong { display: block; margin-bottom: 0.2rem; }
.notify-page-status.ok { border-color: rgba(16,185,129,0.35); background: rgba(16,185,129,0.08); }
.notify-page-status.warn { border-color: rgba(245,158,11,0.35); background: rgba(245,158,11,0.08); }
.notify-page-status.bad { border-color: rgba(239,68,68,0.35); background: rgba(239,68,68,0.08); }
.notify-page-actions { display: flex; flex-wrap: wrap; gap: 0.5rem; }
.input-with-btn { display: flex; gap: 0.5rem; align-items: center; }
.input-with-btn input { flex: 1; min-width: 0; }
.warn-hint { color: #92400e; background: rgba(245,158,11,0.08); border: 1px solid rgba(245,158,11,0.25); border-radius: 10px; padding: 0.65rem 0.75rem; }
.notify-faq { display: grid; gap: 1rem; }
.notify-faq-item h3 { font-size: 0.95rem; margin: 0 0 0.35rem; }
.notify-faq-item p { margin: 0 0 0.45rem; }
.notify-sound-now { margin-top: 0.5rem !important; }

.connection-layout {
  display: grid;
  gap: 1rem;
  max-width: 900px;
}
.connection-form label,
.connection-tuning label {
  display: grid;
  gap: 0.35rem;
}
.connection-form h2 {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 1.05rem;
  margin-bottom: 0.5rem;
}
.connection-mode-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
  gap: 0.75rem;
  margin: 1rem 0;
}
.connection-mode-card {
  display: block;
  border: 2px solid var(--line);
  border-radius: 14px;
  padding: 1rem;
  cursor: pointer;
  transition: border-color .15s, box-shadow .15s, background .15s;
  background: #fff;
}
.connection-mode-card input { position: absolute; opacity: 0; pointer-events: none; }
.connection-mode-card.active {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(15,118,110,0.12);
  background: rgba(15,118,110,0.03);
}
.connection-mode-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.45rem;
}
.connection-badge {
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 0.15rem 0.45rem;
  border-radius: 999px;
  background: #e2e8f0;
  color: #475569;
}
.connection-badge.recommend { background: rgba(16,185,129,0.15); color: #047857; }
.connection-facts {
  margin: 0.65rem 0 0;
  padding-left: 1.1rem;
  font-size: 0.85rem;
  display: grid;
  gap: 0.25rem;
}
.connection-tuning { margin: 1rem 0; }
.connection-compare {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}
.connection-compare h3 { font-size: 0.95rem; margin: 0 0 0.35rem; }
@media (max-width: 700px) {
  .connection-compare { grid-template-columns: 1fr; }
}

.chat-rating-admin {
  grid-column: 1 / -1;
  background: rgba(245,158,11,0.12);
  border: 1px solid rgba(245,158,11,0.35);
  border-radius: 10px;
  padding: 0.45rem 0.65rem;
  font-size: 0.82rem;
  color: #92400e;
  margin-bottom: 0.25rem;
}
.chat-rating-label { font-weight: 600; }
.chat-rating-num { opacity: 0.85; }
.chat-rating-comment {
  display: block;
  margin-top: 0.2rem;
  font-size: 0.78rem;
  opacity: 0.9;
}

.contact-docs-grid {
  display: grid;
  gap: 0.85rem;
  margin-top: 0.75rem;
}
.contact-doc-block h3 { font-size: 0.92rem; margin: 0 0 0.35rem; }
.contact-doc-block p { margin: 0 0 0.4rem; font-size: 0.88rem; }
.contact-live-page {
  border: 1px dashed var(--line);
  border-radius: 12px;
  padding: 1rem;
  background: #f8fafc;
  min-height: 120px;
}
.contact-live-page-title { font-weight: 600; margin-bottom: 0.35rem; }
.contact-live-page-text { font-size: 0.85rem; color: var(--muted); margin: 0 0 0.75rem; }
.contact-live-page a { color: var(--accent); font-weight: 600; }
.contact-live-btn {
  border: none;
  border-radius: 10px;
  padding: 0.55rem 1rem;
  background: var(--accent);
  color: #fff;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
}
.contact-examples-page { min-height: auto; }
.contact-examples-list {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}
.contact-ex-item {
  display: grid;
  grid-template-columns: 1.5rem 1fr;
  gap: 0.5rem;
  align-items: start;
  padding: 0.55rem 0.5rem;
  border-radius: 10px;
  transition: background .12s;
}
.contact-ex-item.is-active {
  background: var(--accent-soft);
  outline: 1px solid color-mix(in srgb, var(--accent) 35%, transparent);
}
.contact-ex-num {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.5rem;
  height: 1.5rem;
  border-radius: 999px;
  background: var(--accent-soft);
  color: var(--accent);
  font-size: 0.75rem;
  font-weight: 700;
  flex-shrink: 0;
}
.contact-ex-body {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  min-width: 0;
}
.contact-ex-hint {
  font-size: 0.72rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.contact-ex-link {
  color: var(--accent);
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 2px;
  cursor: pointer;
}
.contact-ex-link:hover { opacity: 0.85; }
.contact-ex-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: none;
  border-radius: 10px;
  padding: 0.55rem 1rem;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
  transition: transform .1s, opacity .12s;
  width: fit-content;
  max-width: 100%;
}
.contact-ex-btn:active { transform: scale(0.98); }
.contact-ex-btn-primary {
  background: var(--accent);
  color: #fff;
}
.contact-ex-btn-primary:hover { opacity: 0.92; }
.contact-ex-btn-outline {
  background: #fff;
  color: var(--accent);
  border: 1.5px solid var(--accent);
}
.contact-ex-btn-outline:hover { background: var(--accent-soft); }
.contact-ex-btn-pill {
  background: #0f172a;
  color: #fff;
  border-radius: 999px;
  padding: 0.5rem 1.15rem;
}
.contact-ex-btn-pill:hover { opacity: 0.9; }
.contact-ex-btn-sm {
  padding: 0.45rem 0.85rem;
  font-size: 0.88rem;
}
.contact-ex-card {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 0.75rem 0.85rem;
  max-width: 100%;
}
.contact-ex-card-title {
  display: block;
  font-size: 0.92rem;
  margin-bottom: 0.2rem;
}
.contact-ex-card-text {
  margin: 0 0 0.55rem;
  font-size: 0.82rem;
  color: var(--muted);
  line-height: 1.35;
}
.contact-test-card { position: sticky; top: 1rem; }

#oc-preview-wrap .oc-start-chip {
  display: block;
  width: 100%;
  padding: 12px 16px;
  border-radius: 10px;
  border: 1px solid var(--oc-line, #e2e8f0);
  background: #fff;
  font-size: 14px;
  font-weight: 500;
  text-align: left;
  pointer-events: none;
  opacity: 0.95;
}
#oc-preview-wrap .oc-start-chip.active {
  border-color: var(--oc-accent, #2563eb);
  box-shadow: 0 0 0 2px rgba(37,99,235,0.15);
}

.invite-preview-mount .preview-stage { min-height: 280px; position: relative; }
#oc-preview-wrap .oc-invite-preview {
  position: absolute;
  left: 12px;
  right: 12px;
  bottom: 72px;
  background: #fff;
  border-radius: 14px;
  padding: 14px 16px;
  box-shadow: 0 10px 30px rgba(15,23,42,0.15);
  border: 1px solid rgba(0,0,0,0.06);
  display: none;
  z-index: 5;
}
#oc-preview-wrap .oc-invite-preview.show { display: block; animation: oc-in .25s ease; }
#oc-preview-wrap .oc-invite-preview p { margin: 0 0 10px; font-size: 14px; line-height: 1.45; }
.invite-stats { font-size: 0.8rem; margin: 0.35rem 0 0; }

/* Sidebar: без скачка при загрузке уведомлений */
.side-foot .notify-status-slot {
  min-height: 3.25rem;
  transition: min-height .15s ease;
}
.notify-status-slot:empty {
  min-height: 0;
  padding: 0;
  border: none;
  background: transparent;
}

/* Поле ввода в диалогах */
.compose-bar.compose-bar-row,
.compose-bar-row {
  display: flex;
  flex-direction: row;
  align-items: stretch;
  gap: 0.4rem;
  width: 100%;
  box-sizing: border-box;
  padding: 0.5rem 0.65rem;
  padding-bottom: max(0.5rem, env(safe-area-inset-bottom));
  background: #fff;
  border-top: 1px solid var(--line);
}
.compose-bar-row textarea {
  flex: 1;
  min-width: 0;
  width: auto;
  box-sizing: border-box;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: calc((42px - 1.4em) / 2) 0.75rem;
  font: inherit;
  font-size: 16px;
  line-height: 1.4;
  resize: none;
  min-height: 42px;
  max-height: 160px;
  outline: none;
  background: #fff;
  align-self: stretch;
  text-align: center;
}
.compose-bar-row textarea::placeholder {
  text-align: center;
  line-height: 1.4;
}
.compose-bar-row textarea:focus {
  border-color: color-mix(in srgb, var(--accent) 50%, #cbd5e1);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 12%, transparent);
}
.compose-send-btn {
  flex-shrink: 0;
  align-self: stretch;
  height: auto !important;
  min-height: 42px;
}

/* Legacy alias */
.compose-bar-field {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  padding: 0.65rem 0.75rem;
  padding-bottom: max(0.65rem, env(safe-area-inset-bottom));
  background: #fff;
  border-top: 1px solid var(--line);
}
.compose-bar-field textarea {
  width: 100%;
  box-sizing: border-box;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 0.65rem 0.75rem;
  font: inherit;
  font-size: 16px;
  line-height: 1.4;
  resize: none;
  min-height: 44px;
  max-height: 160px;
  outline: none;
  background: #fff;
}
.compose-bar-field textarea:focus {
  border-color: color-mix(in srgb, var(--accent) 50%, #cbd5e1);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 12%, transparent);
}

/* Legacy alias */
.compose-bar-simple {
  display: flex;
  align-items: flex-end;
  gap: 0.5rem;
  padding: 0.5rem 0.75rem;
  background: #fff;
  border-top: 1px solid var(--line);
}
.compose-icon-btn {
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f8fafc;
  color: var(--muted);
  cursor: pointer;
  display: grid;
  place-items: center;
  font-size: 1rem;
  transition: background .15s, color .15s, border-color .15s;
}
.compose-icon-btn:hover {
  background: #fff;
  color: var(--accent);
  border-color: #cbd5e1;
}
.compose-icon-btn.compose-icon-send:hover {
  background: color-mix(in srgb, var(--chat-header-bg, var(--accent)) 88%, #000);
  border-color: transparent;
  color: #fff !important;
}
.compose-icon-send {
  background: var(--chat-header-bg, var(--accent));
  border-color: transparent;
  color: #fff;
}
.compose-icon-send:hover {
  filter: brightness(1.08);
  color: #fff !important;
  background: color-mix(in srgb, var(--chat-header-bg, var(--accent)) 88%, #000);
}

.compose-bar-simple textarea {
  flex: 1;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 0.55rem 0.75rem;
  font: inherit;
  font-size: 16px;
  line-height: 1.4;
  resize: none;
  min-height: 42px;
  max-height: 160px;
  outline: none;
  background: #fff;
}
.compose-bar-simple textarea:focus {
  border-color: color-mix(in srgb, var(--accent) 50%, #cbd5e1);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent) 12%, transparent);
}
.page-history-more { margin: 0.35rem 0 0.5rem; width: 100%; }

/* Мобильный диалог - один экран */
@media (max-width: 900px) {
  .mobile-quick-nav { overflow-x: auto; flex-wrap: nowrap; }
  .mobile-quick-link span { font-size: 0.72rem; }
}

/* Рабочий чат команды */
.main-team { padding: 0.75rem 1rem 1rem; }
.team-topbar-hint { margin: 0.25rem 0 0; font-size: 0.88rem; }
.team-layout {
  display: grid;
  grid-template-columns: 220px minmax(0, 1fr);
  min-height: calc(100vh - 120px);
  overflow: hidden;
  padding: 0;
}
.team-online-panel {
  border-right: 1px solid var(--line);
  padding: 1rem;
  background: #f8fafc;
}
.team-online-panel h2 {
  margin: 0 0 0.75rem;
  font-size: 0.9rem;
  display: flex;
  align-items: center;
  gap: 0.35rem;
}
.team-online-list { list-style: none; margin: 0; padding: 0; display: grid; gap: 0.45rem; font-size: 0.88rem; }
.team-online-list li { display: flex; align-items: center; gap: 0.35rem; flex-wrap: wrap; }
.team-role-badge {
  font-size: 0.65rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  background: #e0e7ff;
  color: #3730a3;
  padding: 0.1rem 0.35rem;
  border-radius: 999px;
}
.team-chat-panel { display: flex; flex-direction: column; min-height: 0; background: #fff; position: relative; }
.team-messages {
  flex: 1;
  min-height: 320px;
  max-height: calc(100vh - 200px);
  overflow-y: auto;
  padding: 1rem 1.15rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  background: linear-gradient(180deg, #f8fafc 0%, #fff 100%);
}
.team-bubble {
  max-width: min(520px, 85%);
  padding: 0.65rem 0.85rem;
  border-radius: 14px;
  background: #fff;
  border: 1px solid var(--line);
  box-shadow: 0 2px 8px rgba(15,23,42,0.04);
}
.team-bubble.mine {
  align-self: flex-end;
  background: linear-gradient(135deg, var(--accent) 0%, color-mix(in srgb, var(--accent) 80%, #000) 100%);
  color: #fff;
  border-color: transparent;
}
.team-bubble-meta { font-size: 0.72rem; font-weight: 600; opacity: 0.85; margin-bottom: 0.2rem; }
.team-bubble-body { white-space: pre-wrap; word-break: break-word; line-height: 1.45; font-size: 0.92rem; }
.team-bubble-time { font-size: 0.68rem; opacity: 0.65; margin-top: 0.25rem; text-align: right; }
.team-bubble-image {
  display: block;
  margin: 0.25rem 0 0.45rem;
  border-radius: 10px;
  overflow: hidden;
}
.team-bubble-image img {
  display: block;
  max-width: min(280px, 100%);
  max-height: 220px;
  object-fit: cover;
}
.team-compose-wrap {
  flex-shrink: 0;
  border-top: 1px solid var(--line);
  background: #fff;
  box-shadow: 0 -8px 32px rgba(15,23,42,0.06);
}
.team-compose.compose-bar-row {
  display: flex;
  flex-direction: row;
  align-items: stretch;
  gap: 0.4rem;
  width: 100%;
  box-sizing: border-box;
  padding: 0.5rem 0.65rem;
  padding-bottom: max(0.5rem, env(safe-area-inset-bottom));
  margin: 0;
  border-top: none;
  background: #fff;
}
.team-compose-tools { display: none; }
.team-compose textarea {
  flex: 1;
  min-width: 0;
  min-height: 42px;
  max-height: 160px;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: calc((42px - 1.4em) / 2) 0.75rem;
  font: inherit;
  font-size: 16px;
  line-height: 1.4;
  resize: none;
  outline: none;
  text-align: center;
  box-sizing: border-box;
}
.team-compose textarea::placeholder { text-align: center; }
.team-compose-send {
  flex-shrink: 0;
  width: 48px;
  min-width: 48px;
  min-height: 42px;
  border: none;
  border-radius: 12px;
  background: var(--accent);
  color: #fff;
  cursor: pointer;
  display: grid;
  place-items: center;
}
.team-online-sheet { display: none; }
@media (max-width: 980px) {
  body.team-page .main-team {
    padding: 0.5rem;
    padding-bottom: 0;
    min-height: calc(100dvh - var(--mobile-topbar-h, 52px));
    height: calc(100dvh - var(--mobile-topbar-h, 52px));
    max-height: calc(100dvh - var(--mobile-topbar-h, 52px));
    overflow: hidden;
    display: flex;
    flex-direction: column;
  }
  body.team-page .team-topbar { display: none; }
  body.team-page .team-layout {
    grid-template-columns: 1fr;
    grid-template-rows: 1fr;
    flex: 1;
    min-height: 0;
    height: 100%;
    margin: 0;
    border-radius: 0;
    border: none;
    box-shadow: none;
  }
  body.team-page .team-online-panel { display: none; }
  body.team-page .team-chat-panel {
    min-height: 100%;
    height: 100%;
  }
  body.team-page .team-messages {
    max-height: none;
    flex: 1;
    min-height: 0;
    padding: 0.65rem 0.55rem;
    padding-bottom: calc(var(--compose-bar-h, 8.5rem) + 0.75rem + env(safe-area-inset-bottom, 0px));
  }
  body.team-page .team-compose-wrap {
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 120;
  }
  body.team-page .team-compose.compose-bar-row {
    display: grid;
    grid-template-columns: 4.75rem minmax(0, 1fr) 48px;
    grid-template-rows: minmax(76px, auto);
    align-items: stretch;
    gap: 0.4rem;
    padding: 0.45rem 0.4rem !important;
    padding-left: max(0.35rem, env(safe-area-inset-left)) !important;
    padding-right: max(0.35rem, env(safe-area-inset-right)) !important;
    padding-bottom: max(0.45rem, env(safe-area-inset-bottom)) !important;
  }
  body.team-page .team-compose .compose-tool-desktop { display: none !important; }
  body.team-page .team-compose-tools {
    display: grid;
    grid-template-columns: 1fr 1fr;
    grid-template-rows: 1fr 1fr;
    gap: 0.3rem;
    width: 100%;
    height: 100%;
    min-height: 76px;
    max-height: 160px;
    grid-column: 1;
    grid-row: 1;
    align-self: stretch;
  }
  body.team-page .team-compose-tools .compose-tool-btn {
    display: grid;
    place-items: center;
    width: 100%;
    height: 100%;
    min-height: 0;
    margin: 0;
    padding: 0;
    border: 1px solid var(--line);
    border-radius: 10px;
    background: #f8fafc;
    color: #475569;
    font: inherit;
    cursor: pointer;
  }
  body.team-page .team-compose-tools .compose-tool-btn span { display: none; }
  body.team-page .team-compose-tools .compose-tool-btn i {
    font-size: 0.95rem;
    color: var(--muted);
  }
  body.team-page .team-compose textarea {
    grid-column: 2;
    grid-row: 1;
    min-height: 76px;
    height: 100%;
    text-align: center;
    padding: calc((76px - 1.4em) / 2) 0.75rem;
    align-self: stretch;
  }
  body.team-page .team-compose-send {
    grid-column: 3;
    grid-row: 1;
    width: 48px !important;
    min-width: 48px !important;
    min-height: 76px !important;
    height: 100% !important;
    align-self: stretch;
  }
  body.team-page .team-online-sheet {
    display: flex;
    flex-direction: column;
    position: fixed;
    left: 0;
    right: 0;
    bottom: 0;
    z-index: 140;
    max-height: min(70vh, 420px);
    background: #fff;
    border-radius: 16px 16px 0 0;
    box-shadow: 0 -8px 40px rgba(15,23,42,0.18);
  }
  body.team-page .team-online-sheet[hidden] { display: none !important; }
}
@media (max-width: 980px) {
  .team-layout { grid-template-columns: 1fr; grid-template-rows: auto 1fr; }
}
.team-compose-icon {
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f8fafc;
  color: var(--muted);
  cursor: pointer;
  display: grid;
  place-items: center;
}
.team-compose-icon:hover {
  background: #eff6ff;
  color: var(--accent);
  border-color: #bfdbfe;
}
@media (max-width: 768px) {
  .team-layout { grid-template-columns: 1fr; grid-template-rows: auto 1fr; }
  .team-online-panel { border-right: none; border-bottom: 1px solid var(--line); max-height: 120px; overflow-y: auto; }
  .team-messages { max-height: calc(100dvh - 240px); }
  body.team-page .team-online-panel { display: none; }
  body.team-page .team-messages { max-height: none; }
}

/* Analytics */
.analytics-topbar h1 { margin-bottom: 0.15rem; }
.reports-filter-rich {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem;
  align-items: flex-end;
  justify-content: space-between;
}
.period-presets { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.period-pill {
  border: 1px solid var(--line);
  background: #fff;
  color: var(--ink);
  border-radius: 999px;
  padding: 0.45rem 0.95rem;
  font: inherit;
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
  transition: all .15s ease;
}
.period-pill:hover { border-color: var(--accent); color: var(--accent); }
.period-pill.active {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
  box-shadow: 0 4px 12px color-mix(in srgb, var(--accent) 35%, transparent);
}
.period-custom { display: flex; flex-wrap: wrap; gap: 0.65rem; align-items: flex-end; }
.analytics-kpi { margin-top: 1rem; }
.analytics-kpi-card { position: relative; overflow: hidden; }
.analytics-kpi-card.accent { border-top: 3px solid var(--accent); }
.analytics-kpi-card.warn { border-top: 3px solid var(--warn); }
.analytics-kpi-card.ok { border-top: 3px solid var(--ok); }
.analytics-kpi-icon { position: absolute; top: 0.75rem; right: 0.85rem; opacity: 0.15; font-size: 1.5rem; }
.chart-card h2 { margin: 0 0 0.75rem; font-size: 1rem; display: flex; align-items: center; gap: 0.35rem; }
.chart-wrap { position: relative; height: 220px; }
.chart-wrap-wide { height: 200px; max-width: 420px; }
.analytics-charts, .analytics-tables { margin-top: 1rem; }

/* Features page */
.features-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 1.25rem;
  margin-top: 1rem;
}
.feature-card { display: flex; flex-direction: column; gap: 0.5rem; }
.feature-card-wide { grid-column: 1 / -1; }
.feature-card h2 {
  margin: 0;
  font-size: 1.05rem;
  display: flex;
  align-items: center;
  gap: 0.45rem;
}
.feature-card h2 i { color: var(--accent); opacity: 0.9; }
.overdue-steps-list { display: grid; gap: 0.65rem; margin: 0.75rem 0; }
.overdue-step-row {
  display: grid;
  grid-template-columns: 100px 1fr auto;
  gap: 0.5rem;
  align-items: start;
  padding: 0.65rem;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #f8fafc;
}
.scenario-steps-editor { display: grid; gap: 0.75rem; margin: 1rem 0; }
.scenario-step-edit { display: grid; gap: 0.5rem; }
.scenario-step-flags { display: flex; flex-wrap: wrap; gap: 0.65rem; font-size: 0.85rem; }
.scenario-editor-panel { max-width: 420px; }
.oc-callback-hint { font-size: 0.82rem; color: #64748b; margin-bottom: 0.35rem; line-height: 1.4; }
#oc-callback, #oc-lead, #oc-rate, #oc-prechat { flex-shrink: 0; }
.feature-desc { margin: 0; font-size: 0.88rem; line-height: 1.45; }
.feature-options {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-top: 0.65rem;
}
.feature-check {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  font-weight: 500;
  font-size: 0.92rem;
  line-height: 1.4;
  cursor: pointer;
}
.feature-check input { margin-top: 0.2rem; flex-shrink: 0; }
.feature-fields {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 1rem;
  margin-top: 1rem;
}
.feature-field-full { grid-column: 1 / -1; }
.features-form-actions {
  margin-top: 1.5rem;
  padding-top: 1.25rem;
  border-top: 1px solid var(--line);
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: center;
}

/* Section intros */
.admin-page-intro {
  margin-bottom: 1.25rem;
  padding: 1.1rem 1.25rem;
  background: linear-gradient(135deg, var(--accent-soft) 0%, #fff 100%);
  border-color: color-mix(in srgb, var(--accent) 22%, var(--line));
}
.admin-page-intro-title {
  margin: 0 0 0.35rem;
  font-size: 1.05rem;
  color: var(--ink);
}
.admin-page-intro-lead {
  margin: 0;
  font-size: 0.95rem;
  color: var(--ink);
  font-weight: 500;
}
.admin-page-intro-body {
  margin-top: 0.75rem;
  font-size: 0.88rem;
  line-height: 1.55;
}
.admin-page-intro-body ul {
  margin: 0.5rem 0 0;
  padding-left: 1.2rem;
}
.admin-page-intro-body li { margin-bottom: 0.35rem; }
.admin-page-intro-body p { margin: 0 0 0.5rem; }
.admin-page-intro-body code {
  font-size: 0.82rem;
  background: rgba(255,255,255,0.7);
  padding: 0.1rem 0.35rem;
  border-radius: 4px;
}
.compliance-detail {
  margin-top: 1rem;
  padding: 1rem 1.1rem;
  border-radius: 10px;
  background: #f8fafc;
  border: 1px solid var(--line);
  font-size: 0.88rem;
  line-height: 1.55;
}
.compliance-detail h3 { margin: 0 0 0.5rem; font-size: 0.95rem; }
.notify-repeat-row { margin-top: 0.75rem; }
.analytics-empty {
  margin-top: 1rem;
  text-align: center;
  padding: 2rem 1.5rem;
}
.analytics-empty .empty-title {
  margin: 0 0 0.35rem;
  font-size: 1.05rem;
  font-weight: 600;
  color: var(--ink);
}
.chart-fallback {
  margin: 0.5rem 0 0;
  font-size: 0.88rem;
  text-align: center;
}
.table-scroll { overflow-x: auto; }
@media (max-width: 768px) {
  .main.main-inbox.inbox-has-chat {
    padding: 0 !important;
    margin: 0 !important;
  }
  .period-custom label { width: 100%; }
  .chart-wrap { height: 200px; }
}

/* Emoji picker (Unicode - системные смайлики, без CDN) */
.emoji-picker-host { position: relative; }
.emoji-picker-panel {
  position: fixed;
  left: 0;
  top: 0;
  width: min(320px, calc(100vw - 24px));
  max-height: min(340px, 50vh);
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: 0 12px 40px rgba(15, 23, 42, 0.18);
  z-index: 10050;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}
.emoji-picker-panel[hidden] { display: none !important; }
.emoji-picker-head {
  padding: 0.55rem 0.85rem;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--muted);
  border-bottom: 1px solid var(--line);
  background: #f8fafc;
  flex-shrink: 0;
}
.emoji-picker-body {
  overflow-y: auto;
  padding: 0.5rem 0.65rem 0.65rem;
  -webkit-overflow-scrolling: touch;
}
.emoji-picker-section + .emoji-picker-section { margin-top: 0.45rem; }
.emoji-picker-section-title {
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--muted);
  margin-bottom: 0.3rem;
}
.emoji-picker-grid {
  display: grid;
  grid-template-columns: repeat(8, 1fr);
  gap: 2px;
}
.emoji-picker-item {
  border: none;
  background: transparent;
  border-radius: 8px;
  padding: 0.2rem;
  font-size: 1.35rem;
  line-height: 1.2;
  cursor: pointer;
  transition: background .12s, transform .12s;
  font-family: "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
}
.emoji-picker-item:hover {
  background: #f1f5f9;
  transform: scale(1.08);
}
.team-compose-icon {
  width: 44px;
  height: 44px;
  flex-shrink: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #f8fafc;
  color: var(--muted);
  cursor: pointer;
  display: grid;
  place-items: center;
  font-size: 1rem;
}
.team-compose-icon:hover {
  background: #fff;
  color: var(--accent);
  border-color: #cbd5e1;
}
@media (max-width: 480px) {
  .emoji-picker-grid { grid-template-columns: repeat(7, 1fr); }
  .emoji-picker-item { font-size: 1.25rem; }
}

/* Slash-команды быстрых ответов */
.qr-suggest {
  margin: 0 0.75rem 0.35rem;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
  max-height: min(240px, 40vh);
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
}
.qr-suggest[hidden] { display: none !important; }
.qr-suggest-item {
  display: grid;
  grid-template-columns: auto 1fr;
  grid-template-rows: auto auto;
  gap: 0.1rem 0.65rem;
  width: 100%;
  text-align: left;
  border: none;
  border-bottom: 1px solid var(--line);
  background: #fff;
  padding: 0.55rem 0.75rem;
  cursor: pointer;
  font: inherit;
  transition: background .12s;
}
.qr-suggest-item:last-child { border-bottom: none; }
.qr-suggest-item:hover,
.qr-suggest-item.active {
  background: var(--accent-soft);
}
.qr-suggest-cmd {
  font-weight: 700;
  font-size: 0.88rem;
  color: var(--accent);
  font-family: ui-monospace, Consolas, monospace;
}
.qr-suggest-title {
  font-size: 0.78rem;
  color: var(--muted);
  justify-self: end;
}
.qr-suggest-preview {
  grid-column: 1 / -1;
  font-size: 0.8rem;
  color: var(--muted);
  line-height: 1.35;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.main-inbox .qr-suggest { margin: 0 0 0.35rem; }

.rich-buttons-preview, .rich-btn-chip {
  display: inline-flex; gap: 0.25rem; flex-wrap: wrap; margin-top: 0.35rem;
}
.rich-btn-chip {
  font-size: 0.75rem; padding: 0.15rem 0.45rem; border-radius: 999px;
  background: var(--surface-2, #f1f5f9); color: var(--text, #0f172a);
}
.rich-card-preview { margin-top: 0.35rem; padding: 0.5rem; border-radius: 8px; background: var(--surface-2, #f8fafc); }
.bubble .oc-msg-inner,
.bubble-inner {
  display: block;
  max-width: 100%;
}
.bubble .oc-msg-body,
.bubble-body {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  min-width: 0;
  white-space: pre-wrap;
  word-break: break-word;
  font-family: Inter, system-ui, "Segoe UI Emoji", "Apple Color Emoji", "Noto Color Emoji", sans-serif;
}
.bubble .oc-msg-text {
  align-self: stretch;
  width: 100%;
  min-width: 0;
  white-space: pre-wrap;
  word-break: break-word;
  font-family: inherit;
}
.bubble .oc-msg-body::after,
.bubble-body::after {
  content: '';
  display: table;
  clear: both;
}
.bubble .oc-msg-meta {
  display: inline-flex;
  align-items: center;
  gap: 0.28rem;
  margin-top: 0.18rem;
  flex-shrink: 0;
  pointer-events: none;
  white-space: nowrap;
  line-height: 1;
  align-self: flex-end;
}
.bubble .oc-rich-buttons,
.bubble .rich-buttons-preview {
  position: relative;
  z-index: 1;
  clear: both;
}
.bubble .oc-read-receipt {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  line-height: 1;
  white-space: nowrap;
}
.bubble .oc-read-receipt i {
  font-size: 0.62rem;
  line-height: 1;
}
.bubble .oc-read-receipt.sent { opacity: 0.72; }
.bubble .oc-read-receipt.read i { color: #10b981; }
.bubble.theirs .oc-read-receipt.read i,
.bubble.visitor .oc-read-receipt.read i { color: rgba(255,255,255,0.95); }
.bubble a.oc-msg-link {
  color: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
  word-break: break-all;
}
.bubble.theirs a.oc-msg-link,
.bubble.visitor a.oc-msg-link { color: rgba(255,255,255,0.95); }
.bubble.mine a.oc-msg-link,
.bubble.operator a.oc-msg-link { color: var(--accent); }

.conv-notes-list { display: flex; flex-direction: column; gap: 0.5rem; margin-bottom: 0.5rem; }
.conv-note-item { padding: 0.5rem 0.65rem; border-radius: 8px; background: #fffbeb; border: 1px solid #fde68a; font-size: 0.88rem; }
.conv-note-meta { font-size: 0.75rem; color: var(--muted); margin-bottom: 0.2rem; }
.conv-note-compose { display: flex; flex-direction: column; gap: 0.35rem; }
.conv-note-compose textarea { width: 100%; min-height: 56px; resize: vertical; }

.chat-more-divider { height: 1px; background: var(--border, #e2e8f0); margin: 0.5rem 0; }
.chat-more-field { display: flex; flex-direction: column; gap: 0.2rem; margin-bottom: 0.45rem; font-size: 0.82rem; }
.chat-more-field input { font: inherit; padding: 0.35rem 0.45rem; border: 1px solid var(--border, #e2e8f0); border-radius: 6px; }
.btn-block { width: 100%; justify-content: center; }
.url-suggest-row { margin: 0 0 0.35rem; padding: 0 0.65rem; }
.scenario-steps-list { padding-left: 1.1rem; display: flex; flex-direction: column; gap: 0.65rem; }